Cell Phones

Telus and Caller ID

  • Last Updated:
  • Feb 25th, 2018 11:00 am
[OP]
Deal Expert
User avatar
Nov 7, 2003
20476 posts
953 upvotes
Shanghai, China

Telus and Caller ID

Is there a way to get my name to be displayed when making outbound calls? My outbound calls show up as British Columbia.
8 replies
Deal Guru
User avatar
May 8, 2009
14448 posts
12324 upvotes
Going to the Moon
With TELUS, it'll work automatically depending on the device you're using and the city you're in. No extra charge (not a paid add-on, unlike Rogers/Fido).
Premium Life: CDC [Icey Private Status]/SwissBorg/Netflix UHD [100% off]/Amazon [Prime 100% off]/Instacart [Express]
[OP]
Deal Expert
User avatar
Nov 7, 2003
20476 posts
953 upvotes
Shanghai, China
titaniumtux wrote: With TELUS, it'll work automatically depending on the device you're using and the city you're in. No extra charge (not a paid add-on, unlike Rogers/Fido).
Really? Before I switched from Rogers to Telus, my name displayed correctly when I make outbound calls. I tested this at home. Now that I'm with Telus, it only shows "British Columbia" when I call home.
Deal Guru
User avatar
May 8, 2009
14448 posts
12324 upvotes
Going to the Moon
Sgt_Strider wrote: Really? Before I switched from Rogers to Telus, my name displayed correctly when I make outbound calls. I tested this at home. Now that I'm with Telus, it only shows "British Columbia" when I call home.
Again, depending on device and city. TELUS has an ever increasing compatibility list.
Premium Life: CDC [Icey Private Status]/SwissBorg/Netflix UHD [100% off]/Amazon [Prime 100% off]/Instacart [Express]
Sr. Member
Jan 17, 2013
696 posts
279 upvotes
It is a good and bad thing, depending on the person. Some people have to pay a fee to get their name unlisted so that the name appear as "private caller". Having "British Columbia" will save the trouble of getting the name unlisted.
[OP]
Deal Expert
User avatar
Nov 7, 2003
20476 posts
953 upvotes
Shanghai, China
titaniumtux wrote: Again, depending on device and city. TELUS has an ever increasing compatibility list.
What list?
Deal Addict
Jan 13, 2014
2259 posts
1312 upvotes
Calgary
Makes me wonder if they haven't updated the 411 information for your phone number. Call them and let them know what's happening and they should be able to get that fixed.

(I know when I was porting phone numbers, we had to update the 411 and 911 databases with the new information).
Deal Guru
User avatar
May 8, 2009
14448 posts
12324 upvotes
Going to the Moon
Devhux wrote: Makes me wonder if they haven't updated the 411 information for your phone number. Call them and let them know what's happening and they should be able to get that fixed.

(I know when I was porting phone numbers, we had to update the 411 and 911 databases with the new information).
AFAIK, 4-1-1 only applies to landlines.
Premium Life: CDC [Icey Private Status]/SwissBorg/Netflix UHD [100% off]/Amazon [Prime 100% off]/Instacart [Express]

Top