glad it worked out. I bought Borderlands 3 this morning for 67% off black friday price. 85gb download took 25 mins. So happy
- SCORE+63
- d1gdug
- Member
- Sep 16, 2014
- 261 posts
- 134 upvotes
- Vancouver
- IvanAndreevich
- Deal Fanatic
- Oct 16, 2004
- 5279 posts
- 55 upvotes
- Richmond
Did you call the regular line, or a special number?Varial wrote: ↑ Wanted to give a huge huge thank you to this amazing community and especially d1gdug
Called Telus this morning, 10am Pacific, Nov 27th, 2020. Due to high call volume, got some jazz music for approximately 54 mins, no big deal I just watched Netflix. General service operator (Chad?) answered and super politely tried to help me but unfortunately my request to match Shaw's $50/month gigabyte fibre was not possible for him. He quickly forwarded me to fibre retention services where a 2nd operator (very nice guy but couldn't catch his name, he said it like 4x too but bit of an accent) was able to get me Telus Purefibre Gigabyte plan for just over $50/month after bill credits etc.
Thank you again to d1gdug for the amazing advice, if not for covid I would gladly buy you a beer anywhere in Vancouver. Coming from $131/month for Internet 300 and basic Optik, I cannot believe my gaming PC is now screaming patch downloads at over 1.1 gigs.
If you are on contract expiring next month or Jan, def give Telus a call. Be polite, be patient, do not immediately threaten to cancel and go to Shaw. Work WITH the Telus associate and with luck you get a good one like I did today who bent over backwards to get me this insane price for the next 2 years. He even offered me Optik tv for like peanuts but I said no thanks, 980 pure fibre is more than enough for me hehe. Cheers all happy friday, d1gdug I love u bro, cheers from Fairview.
Heat @ 370+
- FlyOverMyDoodle
- Sr. Member
- Mar 14, 2015
- 833 posts
- 94 upvotes
- Edmonton
Any good offers for new customers coming from shaw?
- PatcheZ
- Sr. Member
- Oct 13, 2009
- 739 posts
- 338 upvotes
- Edmonton
Best I could do on my first call is $85/mo for 1Gbs.
(in EDM)
(in EDM)
- Varial
- Newbie
- Nov 10, 2020
- 15 posts
- 6 upvotes
- Vancouver, BC
due to covid, black friday/cyber monday etc. the telus rep said their lines are getting absolutely slammed right nowIvanAndreevich wrote: ↑ Did you call the regular line, or a special number?
1 hr wait normal, call the regular service number, you'll go through the number automated system and eventually be put on hold to speak to a general services rep... be patient with the first line person they really can't do anything for u, my rep tried to offer me $100/month for gigabyte after i told him Shaw offered me $50. I was like uhhhhh, can i get retentions? He was like yeah.... yeah that's probably for the best eh? *lol*
- gps2384
- Newbie
- Sep 24, 2018
- 6 posts
- 3 upvotes
I just called Telus and an agent from retention team asked the contact no of the person who got this $50 deal for Gigabyte plan and said he will apply the same discount for me as well if I provide the details.
@Varial How did you convinced to get this deal. Can you help me please ?
@Varial How did you convinced to get this deal. Can you help me please ?
Varial wrote: ↑ Wanted to give a huge huge thank you to this amazing community and especially d1gdug
Called Telus this morning, 10am Pacific, Nov 27th, 2020. Due to high call volume, got some jazz music for approximately 54 mins, no big deal I just watched Netflix. General service operator (Chad?) answered and super politely tried to help me but unfortunately my request to match Shaw's $50/month gigabyte fibre was not possible for him. He quickly forwarded me to fibre retention services where a 2nd operator (very nice guy but couldn't catch his name, he said it like 4x too but bit of an accent) was able to get me Telus Purefibre Gigabyte plan for just over $50/month after bill credits etc.
Thank you again to d1gdug for the amazing advice, if not for covid I would gladly buy you a beer anywhere in Vancouver. Coming from $131/month for Internet 300 and basic Optik, I cannot believe my gaming PC is now screaming patch downloads at over 1.1 gigs.
If you are on contract expiring next month or Jan, def give Telus a call. Be polite, be patient, do not immediately threaten to cancel and go to Shaw. Work WITH the Telus associate and with luck you get a good one like I did today who bent over backwards to get me this insane price for the next 2 years. He even offered me Optik tv for like peanuts but I said no thanks, 980 pure fibre is more than enough for me hehe. Cheers all happy friday, d1gdug I love u bro, cheers from Fairview.
- Varial
- Newbie
- Nov 10, 2020
- 15 posts
- 6 upvotes
- Vancouver, BC
i am still finishing my 2 yr contract which ends dec 22 but both d1gdug and i got the deal, u can see the screencap a few posts up
i think i will get my new 2 yr contract invoice next month, try and give the telus rep d1gdug's receipt and see if u can get it, gl!
i think i will get my new 2 yr contract invoice next month, try and give the telus rep d1gdug's receipt and see if u can get it, gl!
- icdc29
- Newbie
- Nov 26, 2020
- 92 posts
- 53 upvotes
- Vancouver
Is there any deals for new customers? All the good deals posted seem to be from renewal negotiation.
I want to try Telus pure fibre but the upfront cost is a lot more than shaw right now. I don't really need the gigabit and would rather pay less for less speed.
I want to try Telus pure fibre but the upfront cost is a lot more than shaw right now. I don't really need the gigabit and would rather pay less for less speed.
- pedroalejandro
- Newbie
- Aug 27, 2015
- 38 posts
- 7 upvotes
- Devon, AB
Same deal here, tried to get them down citing what others were getting and they want proof so sounds like it's either regional or they're hitting good CSRs. I hate when they do this instead of just giving us a fair price.
- ChadM44027
- Newbie
- Nov 27, 2020
- 7 posts
- 1 upvote
I am with MTS in wpg and am currently at 25 mbs. i need Wayyyy faster speed and wondering what you could offer?
- dingmah
- Deal Addict
- Nov 24, 2007
- 1340 posts
- 1431 upvotes
- Land of Oil & Ga…
My $65/month 300mbps unlimited data plan is expiring next month, and renews at about $95/month.
Just called in and I am signing up for 2 years $80/month 300mbps, unlimited data, PikTV and getting the $100 PikTV box for free.
Just called in and I am signing up for 2 years $80/month 300mbps, unlimited data, PikTV and getting the $100 PikTV box for free.
- speed
- Jr. Member
- Aug 3, 2006
- 168 posts
- 46 upvotes
Thanks all, I called in this morning, I didn't get as good of a deal as some of you, but I'm happy. $50 per month for 12 mos, with a $50 one time credit. Only internet 150 though, which I've had for a few years already and which I'm satisfied with.
- SzeciT28458
- Newbie
- Mar 16, 2019
- 6 posts
called yesterday, got $70 for internet 300 for 24 months. Call again today, the rep gives me more $10 discount for 12 months.
- djray
- Sr. Member
- Jul 15, 2003
- 931 posts
- 411 upvotes
Awesome deal! I already reupped like three months ago and paying about the same, but I'm only at Internet 75 and my TV package is slightly better than yours. Not sure if I can renegotiate my contract, but would be nice to b/c of the Black Friday promotion.d1gdug wrote: ↑ here are my tips:
- they only really budged when I called in to set a cancellation date
- they also budged when I said Shaw would match my current bill which is around the same price. Although I said something along the same lines to the overseas reps but they wouldnt budge
- Try calling at different parts of the day, if its after 8pm PST likely you will get overseas. Since you are on fiber, call the general line and ask specifically to be transferred to the "pure fiber retentions North America team"
here is my confirmation if that helps
Might give it a shot due to all the good deals everyone is getting!
- ryguy81
- Newbie
- Feb 5, 2008
- 21 posts
- 1 upvote
- Calgary, AB
Called in today around 11:30 MST. Got 1Gig and Pick 4+1 for $110+tax. $75 for the Internet, $35 for the TV. I'm in Calgary. Was paying $120 for the old pick 6 package & 750/750.
- VictorY50052
- Newbie
- Nov 13, 2020
- 33 posts
- 8 upvotes
Is there any reason to stay with shaw over going to novus? My building is qualified for novus and paying $120 currently for internet 300 with shaw no contract been with them for 5 years.
- reachedlegendary1
- Sr. Member
- Feb 29, 2012
- 792 posts
- 356 upvotes
Shaw Movie but that's about it.VictorY50052 wrote: ↑ Is there any reason to stay with shaw over going to novus? My building is qualified for novus and paying $120 currently for internet 300 with shaw no contract been with them for 5 years.
I use Telus now because they have better rates
- mlhk22
- Jr. Member
- Jul 18, 2016
- 117 posts
- 96 upvotes
Reading the recent posts I want to catch a bf internet/tv plan with Telus as my Shaw contract is ending in Feb; would Telus allow you to sign up now but not start services with them until Feb?
Any reps here I can get in touch with, I was reading a post someone got $45 for gig internet. Or any plan (either internet or internet and Shaw) decent enough to beat Shaw, I am willing to go to Telus. TIA
Any reps here I can get in touch with, I was reading a post someone got $45 for gig internet. Or any plan (either internet or internet and Shaw) decent enough to beat Shaw, I am willing to go to Telus. TIA
- wtengi
- Newbie
- Nov 20, 2016
- 53 posts
- 73 upvotes
just tried and was not able to get close to what you get. best i can get is 2yr contract $89 with $200 credit for gigbit. The rep said he doesn't know how you would be able to get it, he tried stack up the account thats the best he can do.d1gdug wrote: ↑ here are my tips:
- they only really budged when I called in to set a cancellation date
- they also budged when I said Shaw would match my current bill which is around the same price. Although I said something along the same lines to the overseas reps but they wouldnt budge
- Try calling at different parts of the day, if its after 8pm PST likely you will get overseas. Since you are on fiber, call the general line and ask specifically to be transferred to the "pure fiber retentions North America team"
here is my confirmation if that helps
Would you be able to PM me your account number and I can maybe try to get the rep to look it up and apply the same discount you get?
- Drizzt
- Deal Addict
- Aug 9, 2007
- 1394 posts
- 783 upvotes
Similar experience here. I'm currently covid-laid-off, so every $ saved is a good thing. My $64 300ul/dl discounts are expiring as we speak. They forwarded me to the loyalty line and the best offered was :wtengi wrote: ↑
just tried and was not able to get close to what you get. best i can get is 2yr contract $89 with $200 credit for gigbit. The rep said he doesn't know how you would be able to get it, he tried stack up the account thats the best he can do.
Would you be able to PM me your account number and I can maybe try to get the rep to look it up and apply the same discount you get?
6m 300dl for $60 (it's likely best to have 1y or 2y to land on consecutive black fridays, and I don't want to call in multiple times a year). Or a
2y gigabit for $99, which is what they offer on the web page.
I prefer telus, but it might be time to change it up.
Last edited by Drizzt on Nov 29th, 2020 12:57 pm, edited 1 time in total.
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