Telus is such a cheat and incompetent vs easy breezy Norstorm

Spinner wrote: ↑ You’re on a postpaid plan. How could they possibly owe you money?

If you don’t want your plan activated and charged, visit a retail store to place the order.

1000islands wrote: ↑ So a couple days after my monthly scheduled payment I switched to another carrier on boxing day.

I thought Telus owes me money because they charged one month in advance, right? Turns out I owe it $21 on a 25 dollar plan.

Fine, I just want to see the bill to see what's going on. so I logged in numerous time over the course of almost one month. every time I clicked on 'billing', the website just keep flashing, flickering, doesn't allow me to see anything. if you don't want to let people to see their bills, at least you should have the decency to let people know, but no, it just keep flickering. I have never seen anything like that.

It also charged you on the day my placed the order, even though you received the sim card 10 days later.

1000islands wrote: ↑ Chatted on line, won't email me my past bills, can mail me the past bills but charge $15 dollar

Disabled all functions I can see my past bill on their website.

unbelievable.

spent more than half hour, still refusing to email me the bills saying email is disabled for switched account and email using her email account will lose her job.........haha...outta this world.

callernamet wrote: ↑ I was under impression last bill or Final bill is paper bill. always. I have received these paper bill from fido/telus. If they owe money in paper bill it was there. i have transferred this credit to my tablet plan.
once you move how can you access or allowed telus web site?

\this case may be Telus is correct.

1000islands wrote: ↑ "You can continue to view your e.Bill online, up to 90 days after your cancellation date."

and why they charge on ordering date, but not activation day? am I responsible for the delay in packaging and shipping and transportation of the sim?

XinbingL77044 wrote: ↑ in the era of $25 monthly plan and get a free phone, I wanted to sign a contract with Telus, for plan and phone. Store didn't help, saying you need to call; calling is free. Ok, I called, and they say you need to put deposit. Ok, how much? Twenty five hundred. Oh, you mean twenty five bucks. No, two thousands and five hundred. Sure, that makes great sense. Bye. Telus is doing a good job.

islandwoodpecker wrote: ↑ They are still pulling that one???
When I first came to Canada 20 years ago

1000islands wrote: ↑ So a couple days after my monthly scheduled payment I switched to another carrier on boxing day.

I thought Telus owes me money because they charged one month in advance, right? Turns out I owe it $21 on a 25 dollar plan.

Fine, I just want to see the bill to see what's going on. so I logged in numerous time over the course of almost one month. every time I clicked on 'billing', the website just keep flashing, flickering, doesn't allow me to see anything. if you don't want to let people to see their bills, at least you should have the decency to let people know, but no, it just keep flickering. I have never seen anything like that.

It also charged you on the day my placed the order, even though you received the sim card 10 days later.

islandwoodpecker wrote: ↑ They are still pulling that one???
When I first came to Canada 20 years ago I didn't have a North American credit history (flawless 10 year record in Europe, to Canadians it wasn't worth the paper it was printed on...) I got the $2000 deposit reply when I tried to get a postpaid account, (CDMA) phone not included. Even back then $2000 would have been several years worth of service?! Half a year's worth of plan fees as deposit? Still a bit much, but fine. $2000? Hell, no.
Needless to say that I never signed a contract with Telus. (Technically they still ended up getting money from me when I got myself a Public Mobile SIM.)

callernamet wrote: ↑ what?
didn't you hear about speak out?

XinbingL77044 wrote: ↑ relax. just 25. It's not worth to spend that much time, which already costs a lot more than 25.

Just wait until paper bill comes. Pay it off. Stay away from Telus. Never touch Telus or Koodo.

callernamet wrote: ↑life

XinbingL77044 wrote: ↑ Yes exact same situation. It was summer in 2003, when I wanted to take over $25/month plan-phone contract (two years left), Telus wants $2500 deposit. How ridiculous. So I never touch Telus, however I do have two public mobile accounts so technically I am still paying telus $11 and $18 every month. Myself been with bell for 15+ years, and just signed another two year contract with bell.

callernamet wrote: ↑ I was under impression last bill or Final bill is paper bill. always. I have received these paper bill from fido/telus. If they owe money in paper bill it was there. i have transferred this credit to my tablet plan.
once you move how can you access or allowed telus web site?

\this case may be Telus is correct.