Shopping Discussion

Temporary Return Policies of Major Retailers

  • Last Updated:
  • Apr 4th, 2020 3:04 pm
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Jul 5, 2013
966 posts
Saint John

Temporary Return Policies of Major Retailers

Return Restrictions
Warehouses are not accepting returns on specific items, including:
  • Toilet paper
  • Water
  • Sanitizing wipes
  • Paper towels
  • Rice
  • Disinfecting spray

Shoppers Drug Mart
Product returns & exchanges have been suspended

  • Any item purchased before March 14 is eligible for a 30-day extension in addition to our regular return window.
  • Bulk returns will not be accepted (i.e. more than three of the same item).
  • Select items will now be considered final sale if purchased after March 20, including clothing, shoes, wearables, ear/headphones, mattresses, sleeping bags, bedding, and towels.
  • We will not accept returns on any opened products or any item without a receipt if purchased after March 20.

Loblaws; Your Independent Grocer; Valu-mart; Zehrs; provigo; Atlantic Superstore; Dominion Stores;
No returns or exchanges, or bottle returns (only 18L water jugs and Soda Stream bottles will be accepted).

No frills; Real Canadian Superstore;
No Bottle Returns

Giant Tiger
Not accepting any returns or exchanges

London Drugs
  • Temporarily stopped accepting recycling and bottle returns until further notice
  • Temporarily stopped accepting the return of expired medication until further notice

(Click each store for details)