Tenanted Condo and Flood

Are you saying it's more a mal-function of the kitchen faucet rather than a fault of your tenant?

Then, it's likely your responsibility to cover the cost? Call insurance (hope you have) as you said it is a major damage.

Just curious, did the tenant timely notify you after the major leak occured to shut off the main water supply? and did it damage downstair condo units?

Navon01 wrote: ↑ Hi,

Looking for guidance as a first timer for us.

One of our upscale condo units had major water damage due to a faulty kitchen pullout faucet head. The tenant failed to report it as they were not using the pullout and thought the water leak back inside the faucet #facepalm!

Now the entire kitchen is ruined and the engineered hardwood in front. It will require for the kitchen cabinetry and flooring in the entire suite ti be replaced, not to mention the potential of mauled.

What are my options? Steps to rectify the situation?

TIA

Fantastical wrote: ↑ Are you saying it's more a mal-function of the kitchen faucet rather than a fault of your tenant?

Then, it's likely your responsibility to cover the cost? Call insurance (hope you have) as you said it is a major damage.

Just curious, did the tenant timely notify you after the major leak occured to shut off the main water supply? and did it damage downstair condo units?

Well, it seems like the leak has been there for a while as there’s black mold patches underneath the sink back side of cabinet.

The thing is that the faucet malfunctioned and the tenant thought the water is just going into the “drain” of the faucet base piece where the pull handle sits in. Where actually it has leaked all over underneath.

So far there hasn’t been any complaints from the unit below. Fingers X.

Waiting to hear from insurance, but just wondering what is if any the tenant’s responsibility vs owner/landlord given the extensive damage and their thinking (not noticing) the water is draining inside faucet.

This will be going through the landlord's insurance.

Your tenant is a fool but your insurance will have to cover this.

I'm not understanding, are you saying due to your pull out faucet, water was leaking when it was being used to the underside of the sink? This is actually a common issue for most kitchen sinks, especially if they are small (which in most condos luxury or not they are quite small) when washing dishes, etc. water leaks on the the counter top and flows down to the cabinetry creating mold, etc. I've had this happen within 5 years to two of my kitchen cabinetry. It's just wear and tear in my opinion your tenant won't be paying anything and I don't even think your insurance will pay you because it's not something that happened as a result of mass flooding/catastrophic event. This is something that happens over time drip by drip. Unless I am misunderstanding you.

Insurance - i know some insurance policy carve out reimbursement if it is water leaks that occur over time and not addressed promptly. Check your insurance.

Are you saying the leak is due to a combination of mal-funciton faucet and tenant not promptly notifying you.....it's a bit grey to determine responsibility in this case....

I don't fully understand the issue....are you saying it is small drip and small leak over time....then why would the damage be extensive? the mold and etc. should be just isolated to one area?

Prove it's the tenants fault and ensuing negligence they wirll have to pay but I'm not sure if thinking the water was actually draining into a pipes is a plauible excuse for stupidty or not.

licenced wrote: ↑ Prove it's the tenants fault and ensuing negligence they wirll have to pay but I'm not sure if thinking the water was actually draining into a pipes is a plauible excuse for stupidty or not.

Good luck getting $$ out of a tenant lol. Either you make sure your own home insurance covers it or vet the tenant to have rental insurance (with flooding coverage) before they take tenancy.

FrugalConsumer wrote: ↑ Good luck getting $$ out of a tenant lol. Either you make sure your own home insurance covers it or vet the tenant to have rental insurance (with flooding coverage) before they take tenancy.

So are you suggesting they don't pursue the tenant? Or just riffing?

licenced wrote: ↑ So are you suggesting they don't pursue the tenant? Or just riffing?

Well he can pursue his tenant for damages if his own insurance isn't going to do it, but it'll be like getting blood from a stone. Likely a waste of time and money.

OP needs to file this under his own insurance and just pray that they'll take care of it easily. Double pray that the neighbors downstairs don't have any water damage.

FrugalConsumer wrote: ↑ Well he can pursue his tenant for damages if his own insurance isn't going to do it, but it'll be like getting blood from a stone. Likely a waste of time and money.

OP needs to file this under his own insurance and just pray that they'll take care of it easily. Double pray that the neighbors downstairs don't have any water damage.

So you're suggesting they don't pursue the tenant, or just riffing?

licenced wrote: ↑ So you're suggesting they don't pursue the tenant, or just riffing?

Report to home insurance and "riff" as he pleases.