• Last Updated:
  • Mar 25th, 2021 2:27 pm
[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ

TenTenTel Internet

I personally can't recommend TenTenTel or Cannet, both have terrible routing. However, if I had to pick between the 2, I'd pick TenTenTel. CarryTel is definitely a step up but it does cost $10/month more and there's a cancellation fee if you don't sign up for >1 year.

With a rented VPS and wireguard VPN (especially on the router), you can hit your full speeds with good peering.

If Cogent routing has congestion due to link saturation, you can set up a VPN near where you are and bypass it. If (and it will happen) you get throttled by Cannet, there's no way around it.

https://www.tententel.com/cart.php?gid=1

I am having to set up a connection at a 2nd address and I saw carrytel raised their plan pricing to 44.99/month for the 75/10 plan, while grandfathered users had a price increase from 34.99 to 39.99 for the 75/10 plan.

I called TenTenTel and asked about their corporate structure. They told me that they acquired Simconet and "upgraded their lines". It wasn't very specific, but it was enough for me to give them a try anyway.

In Rogers land, their pricing is as follows (upload speeds pulled from simconet and other TPIAs):

$34.99/month 75/10 1st year, 39.99/month after that
$44.99/month 150/20 ongoing
$79.99/month 300/20(?) ongoing

For Cogeco:
39.99 40(10?)
49.99 60/10(?)
69.99 120/10(?)

Modem shipping costs $10 (next day) or you can pick up at 2967 Dundas St. W, Toronto for free during their business hours.

I suspect they use Cogent as their peering provider, same as what carrytel does. You can tell if you run a tracert to any address and do an IP lookup for the addresses.

Modem/WiFi router combo and installation is at no extra cost. I forgot to ask the rep if they were CGN3s, but they told me I should receive it by Monday and I'd be happy to report back to this thread if there is sufficient interest. On cancellation the rep told me a shipping label would be provided free of charge to return the modem/router combo.

I am currently subscribed to carrytel and the service has been great (with 1 major outage that you can view on the homepage).

Previous (dead) thread: tententel-budget-internet-provider-24-9 ... e-2283445/

I am aware that I am being a guinea pig for this service and hopefully I won't have to rely on the "30 Days Money Back Guarantee". I see that Simconet has poor google reviews, but with any service, most of the people that submit reviews are going to be complaining. I did find several positive reviews on Reddit and other websites but it seemed inconclusive. Most of the reviews complain about billing or speeds but don't offer information on what specifically was the issue, such as the last-mile line connected to the home, TenTenTel/Simconet peering, DNS issues, etc. If these issues are not the fault of TenTenTel/Simconet then (arguably) those reviews should be on Bell/Roger's page instead (although please, let's keep the discussion about "I pay <TPIA> to deal with Rogers/Bell for me!" to a different thread).

I'd be happy to run tests during peak times to see if they throttle or manage traffic in any way.

I plan to run the following tests:

speedtest (via speedtest.net)
speedtest (via fast.com)
bittorrent for linux ISOs
Last edited by Snuupy on Jun 30th, 2020 2:34 am, edited 5 times in total.
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42 replies
Newbie
Dec 12, 2012
20 posts
20 upvotes
Waiting to hear back your results. Thanks for the post!
Deal Addict
Aug 21, 2007
2660 posts
2192 upvotes
If you could also do tests on dslreports
And run a test on vs. off-peak time i.e. at 7am and at 7pm
Deal Addict
Aug 21, 2007
2660 posts
2192 upvotes
I think this should be moved back to hot deals, since it's a decent discount compared to rogers etc
Deal Guru
User avatar
Jan 27, 2004
14700 posts
3547 upvotes
I was with Simconet for 2 to 3 years with their DSL 50Mbps as I got a good deal from them. I love my DSL because I got 50Mbps consistent 24hrs and most likely I am close to Bell's POI. I am with Cannet now. The reason I switch is because they switched their network hardware and couldnt fix it on time last year...either their hardware issue or Bell screwed them up...otherwise I wouldnt switch as I cant wait as I gave them like a week or 2 to fix it...otherwise I am fine with them.

All the negative reviews u read on Google were most likely that time they were having issue after new hardware replacement ...
2007 - Ipod Video (TD), Ipod Shuffle (GM)
2006 - Ipod Nano (TD)
2005 - Ipod Shuffle (TD)
[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ
kiasu wrote: I was with Simconet for 2 to 3 years with their DSL 50Mbps as I got a good deal from them. I love my DSL because I got 50Mbps consistent 24hrs and most likely I am close to Bell's POI. I am with Cannet now. The reason I switch is because they switched their network hardware and couldnt fix it on time last year...either their hardware issue or Bell screwed them up...otherwise I wouldnt switch as I cant wait as I gave them like a week or 2 to fix it...otherwise I am fine with them.

All the negative reviews u read on Google were most likely that time they were having issue after new hardware replacement ...
Ah, thank you for the review. Hopefully they're more reliable now but I guess we'll have to see. For location 1, I prefer cable in my area due to the faster speeds (compared to DSL) and prohibitive pricing of Bell's fiber (starting at $70 taxes in). For location 2, Bell fiber is not an option at all and DSL lines have poor signal so cable ends up being a better option.

I found Cannet throttling and customer support to be atrocious. I found Carrytel's customer support to be much better and I don't mind Cogent routing. Some of us in the family have large cell phone data plans (20GB+) so I don't mind if things are down for a day or 2 (like Carrytel's recent 1 day outage), but 2-3 weeks without internet would make the plan useless. I hope that is a once in a never situation. Did they do anything to compensate customers for a 2-3 week downtime?
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[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ
Update: I received my modem/router CGN3 today, here are some quick speedtests:

TenTenTel: Image
CarryTel: Image

TenTenTel: Image
CarryTel: Image

TenTenTel: Image
CarryTel: I have had no issues torrenting (legally) with CarryTel.

TenTenTel is identified as Cogent on speedtest.net. I wonder if its peering is same/worse than Carrytel or not. Anyone have an ideas on how to measure that?
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Deal Guru
User avatar
Feb 10, 2007
12277 posts
3415 upvotes
Before you guys order, beware of tententel is using a pirated software to handle your billing.

https://www.whmcs.com/members/verifydomain.php

Image

Is it worth getting your financial details exposed to save a few bucks?

Have fun
[self promotion rule violation, removed twice already][self promotion rule violation, removed twice already]Trolling or Threadcrapping Trolling - woooooooo 3k on a laptop woooooooo 3k on a laptop woooooooo 3k on a laptop woooooooo 3k on a laptop
Newbie
Apr 29, 2020
1 posts
I just started to use Carrytel as of today for 75/10 plan.
Sucks that I didn't know about this company while ago and missed the grandfathered price.

Quick question. Did you get an extra router from Carrytel as well?
[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ
Yuchae wrote: I just started to use Carrytel as of today for 75/10 plan.
Sucks that I didn't know about this company while ago and missed the grandfathered price.

Quick question. Did you get an extra router from Carrytel as well?
Ah they now added a setup fee of $10! I did not get a router from carrytel. I signed up for the rfd promo at $34.99 75/10 with only the modem (TP-Link TC7650 I believe). They have since bumped the price on grandfathered plans to $39.99. I had to bring my own router.

The CGN3s are really a great deal if you don't have to pay to rent them.
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Newbie
Nov 20, 2019
45 posts
13 upvotes
Snuupy wrote: Update: I received my modem/router CGN3 today, here are some quick speedtests:

TenTenTel: Image
CarryTel: Image

TenTenTel: Image
CarryTel: Image

TenTenTel: Image
CarryTel: I have had no issues torrenting (legally) with CarryTel.

TenTenTel is identified as Cogent on speedtest.net. I wonder if its peering is same/worse than Carrytel or not. Anyone have an ideas on how to measure that?
My tententel results are so fishy and confusing

Checking Speed test on Speedtest.net shows 75Down 10 Up
But Fast.com shows 3 to 5 Down , 10 Up

If i download any big file from website it shows around 70 mbps down speed BUT ITS always BUFFERING WHEN STREAMING ON YOUTUBE OR NETFLIX. Youtube and Netflix is buffering all day and Tried on so many devices includes xbox, laptop, phones. Cannot even play HD video on youtube.

I am so confused. I already exchanged one CGN router with ten ten tel.

What you guys think what issue is this?
ISP fault or Something else?
[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ
Simran2427 wrote: My tententel results are so fishy and confusing

Checking Speed test on Speedtest.net shows 75Down 10 Up
But Fast.com shows 3 to 5 Down , 10 Up

If i download any big file from website it shows around 70 mbps down speed BUT ITS always BUFFERING WHEN STREAMING ON YOUTUBE OR NETFLIX. Youtube and Netflix is buffering all day and Tried on so many devices includes xbox, laptop, phones. Cannot even play HD video on youtube.

I am so confused. I already exchanged one CGN router with ten ten tel.

What you guys think what issue is this?
ISP fault or Something else?
Try over a (fast) VPN and post your results here.
Unless your PM is of personal nature and unrelated to the thread, don't PM me. You can post in the corresponding threads instead.
Member
Mar 11, 2019
306 posts
177 upvotes
Simran2427 wrote: My tententel results are so fishy and confusing

Checking Speed test on Speedtest.net shows 75Down 10 Up
But Fast.com shows 3 to 5 Down , 10 Up

If i download any big file from website it shows around 70 mbps down speed BUT ITS always BUFFERING WHEN STREAMING ON YOUTUBE OR NETFLIX. Youtube and Netflix is buffering all day and Tried on so many devices includes xbox, laptop, phones. Cannot even play HD video on youtube.

I am so confused. I already exchanged one CGN router with ten ten tel.

What you guys think what issue is this?
ISP fault or Something else?
Netflix and youtube are streamed to you at whatever rate thoes services want to give you. The stream rates are also managed through the ISP. Speed tests you do through websites like speedtest.net mean pretty much nothing when trying to determine if an ISP meets your needs or if you are getting what your paying for because no service is going to provide you thoes speeds at a constant transfer rate 24/7, nor do the vast majority of people need anywhere near the speed they "sell" you.
Deal Addict
Aug 21, 2007
2660 posts
2192 upvotes
Buffering netflix and youtube is very concerning as these are very often targeted for throttling by ISPs
[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ
One issue with only having 1 peering provider (Cogent) is that many routes may be congested. Having more peering provider costs more money, so it makes sense that TenTenTel is cheaping out on peering providers that cost more.

As a comparison, here are the BGP pages for various ISPs:

Simconet/TenTenTel/PSINet: https://bgp.he.net/AS174 (1 peer, Cogent)
TekSavvy: https://bgp.he.net/AS5645 (2 peers, Telia + GTT Communications)
Start.ca: https://bgp.he.net/AS40788 (3 peers, HE, GTT, Cogent)
EBox: https://bgp.he.net/AS1403 (5 peers)
Distributel: https://bgp.he.net/AS11814 (6 peers)

The expensive plans:
Bell: https://bgp.he.net/AS577 (10 peers)
Rogers: https://bgp.he.net/AS812 (8 peers)

I assume it is likely that if they paid more to obtain better routing providers the bandwidth speeds would increase due to higher quality routing.
Unless your PM is of personal nature and unrelated to the thread, don't PM me. You can post in the corresponding threads instead.
Newbie
Nov 20, 2019
45 posts
13 upvotes
I don’t recommend this ISP. Youtube and Netflix buffering all day long. There “Cogent” peer is bad.

Does anybody has thoughts on Carrytel? I gonna change my internet
Newbie
Nov 20, 2019
45 posts
13 upvotes
Snuupy wrote: One issue with only having 1 peering provider (Cogent) is that many routes may be congested. Having more peering provider costs more money, so it makes sense that TenTenTel is cheaping out on peering providers that cost more.

As a comparison, here are the BGP pages for various ISPs:

Simconet/TenTenTel/PSINet: https://bgp.he.net/AS174 (1 peer, Cogent)
TekSavvy: https://bgp.he.net/AS5645 (2 peers, Telia + GTT Communications)
Start.ca: https://bgp.he.net/AS40788 (3 peers, HE, GTT, Cogent)
EBox: https://bgp.he.net/AS1403 (5 peers)
Distributel: https://bgp.he.net/AS11814 (6 peers)

The expensive plans:
Bell: https://bgp.he.net/AS577 (10 peers)
Rogers: https://bgp.he.net/AS812 (8 peers)

I assume it is likely that if they paid more to obtain better routing providers the bandwidth speeds would increase due to higher quality routing.
You are with tententel too. Are u experiencing buffering issues?
[OP]
Sr. Member
Feb 28, 2011
501 posts
318 upvotes
YYZ
Simran2427 wrote: You are with tententel too. Are u experiencing buffering issues?
Nope but I do have to restart my router/modem sometimes. It'll drop from 75mbps to ~30mbps but after rebooting it and restarting the connection I'll get ~70mbps on speedtest.net.
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Deal Addict
Aug 21, 2007
2660 posts
2192 upvotes
Simran2427 wrote: I don’t recommend this ISP. Youtube and Netflix buffering all day long. There “Cogent” peer is bad.

Does anybody has thoughts on Carrytel? I gonna change my internet
Can you test if it is better through a VPN?
Deal Addict
User avatar
Sep 29, 2005
2991 posts
527 upvotes
Pickering
Snuupy wrote: One issue with only having 1 peering provider (Cogent) is that many routes may be congested. Having more peering provider costs more money, so it makes sense that TenTenTel is cheaping out on peering providers that cost more.

As a comparison, here are the BGP pages for various ISPs:

Simconet/TenTenTel/PSINet: https://bgp.he.net/AS174 (1 peer, Cogent)
TekSavvy: https://bgp.he.net/AS5645 (2 peers, Telia + GTT Communications)
Start.ca: https://bgp.he.net/AS40788 (3 peers, HE, GTT, Cogent)
EBox: https://bgp.he.net/AS1403 (5 peers)
Distributel: https://bgp.he.net/AS11814 (6 peers)

The expensive plans:
Bell: https://bgp.he.net/AS577 (10 peers)
Rogers: https://bgp.he.net/AS812 (8 peers)

I assume it is likely that if they paid more to obtain better routing providers the bandwidth speeds would increase due to higher quality routing.
Great site to check out info like that, thanks.
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