This was posted before at http://forums.redflagdeals.com/the-source-hisense-h7608-55-c-4k-led-smart-tv-refurbished-299-99-scratch-dent-329-99-2304869/
Looks like the 43" and 55" scratch and dent are back in stock
55" - $329 - https://www.thesource.ca/en-ca/p/108076914
43" - $199 - https://www.thesource.ca/en-ca/p/108076911
Personally I bought the 55" from the previous sale and I am very pleased with it. Some reviews are bad but most are due to the Youtube and Netflix apps "forgetting" the accounts. Personally I don't care about that as I am using a Xiaomi box.
Also, the Yonge/Eglinton location in Toronto has the 55" for $399.99, perhaps other locations have it too.
Nearby The Source locations:
Last edited by TomRFD on Aug 21st, 2019 10:06 pm, edited 1 time in total.
Reason:updated retailer name
For anyone interested, I can confirm that the 55" scratch and dent model was practically brand new with plastic still attached to the TV frame.
The batteries for the remote came dead though; not a big deal.
Beware. They call them scratch and dent but they are store demos with thousands of hours on them. I think I remember mine having over 50 thousand hours.
cjam wrote: ↑
Beware. They call them scratch and dent but they are store demos with thousands of hours on them. I think I remember mine having over 50 thousand hours.
ganji wrote: ↑
For anyone interested, I can confirm that the 55" scratch and dent model was practically brand new with plastic still attached to the TV frame.
The batteries for the remote came dead though; not a big deal.
Definitely worth the risk.
I'd say the exact opposite. You basically won the lottery if yours is near new. I got the 55" and it still had someone's wifi and apps installed and some signed in and the screen was literally wrinkled and the antireflection coating had separated making the half screen fuzzy. It all would have been obvious if they turned it on even once. Total garbage. Also customer service chat told me to just email and ended the chat, so I emailed (and I was polite for both) and got zero response after "we got youy email" auto-reply, then they sent a survey where I ripped them apart and said I would like to be contacted and nothing for over a week now. Never again, they just lost me as a customer forever (unless the next deal lol)
cjam wrote: ↑
Beware. They call them scratch and dent but they are store demos with thousands of hours on them. I think I remember mine having over 50 thousand hours.
50,000 hours? That would mean your tv has 2083 days of use which is about 5.7 years. Would they have had the tv in the store for that long?
canlabman wrote: ↑
50,000 hours? That would mean your tv has 2083 days of use which is about 5.7 years. Would they have had the tv in the store for that long?
Yeah after doing quick math 50k hours seems insane but even 5000 hours is too many for "scratch and dent".
Is there some way to check the total run time on Hisense TVs? I googled but couldn't find a solution; curious to know what my run time is to verify whether it is as new as I think it is and to inform RFD'ers. I am assuming the above poster bought a different scratch and dent TV brand?
digidon wrote: ↑
I'd say the exact opposite. You basically won the lottery if yours is near new. I got the 55" and it still had someone's wifi and apps installed and some signed in and the screen was literally wrinkled and the antireflection coating had separated making the half screen fuzzy. It all would have been obvious if they turned it on even once. Total garbage. Also customer service chat told me to just email and ended the chat, so I emailed (and I was polite for both) and got zero response after "we got youy email" auto-reply, then they sent a survey where I ripped them apart and said I would like to be contacted and nothing for over a week now. Never again, they just lost me as a customer forever (unless the next deal lol)
Why don’t you take it back to a store for refund? What are you expecting from customer service? It’s a gamble with refurbished, open box, scratch n dent etc.
I’d be pissed and complaining if they gave me a hassle returning or refunding. Or if it was final sale.
Purchased a Hisense and had to return it because the entire screen was cracked. I'm not talking small cracks either. How it made it through their "checks" is beyond me.
ganji wrote: ↑
For anyone interested, I can confirm that the 55" scratch and dent model was practically brand new with plastic still attached to the TV frame.
The batteries for the remote came dead though; not a big deal.
Definitely worth the risk.
My experience was similar. Mine was also in brand new condition, with the plastic films attached, the bag of screws for attaching the feet was never opened, the TV started with the setup wizard (this could have been reset, but I don't know if they bother).
Service menu for these TVs:
- hit Settings on the remote
- go to Sound
- go to Speakers
- go to Balance and make sure is set to 0
- enter 1969 on the remote
- a green M appears in the top left corner
- click the menu (three bars) button on the remote
The running time shows under Options and it's about 6 hours on mine which is about right for the time I used it since I purchased it. However, it can be cleared from here, but I don't know if they would bother.
To exit the service menu, just power cycle the TV
Last edited by xoy74 on Aug 22nd, 2019 9:09 am, edited 1 time in total.
