jetertmac wrote: ↑
Can you get extended warranty on open box items?
I bought open box BX and I was not able to add extra warranty during online purchase.
I had one bad experience with Thesource warranty. 3-4 year ago I purchased new TV with 3 year warranty and their 3 year warranty was not on top of manufactures warranty. In first year I was having manufacturers warranty + useless The source warranty, So practically I paid for 3 year warranty and get service for two year only.
+1 on bad experience with Source open box stuff. Got an open box tv during black Friday or boxing day, turned out the TV had a cracked screen. It was too big to take out of the box in the store, also it was flipped so that the hole in the box would not line up with the damaged screen. Store took it back, no questions asked, but I did have to bring it home & back.
So yeah, considering that the actual discount was like $50, definitely will not recommend buying open box from Source, unless desperate for a discount on a TV and have lots of time to spare.
I know YMMV, damaged item warning , byer beware & so on, but this was blatant scam, who sells & ships damaged TVs?
Bought an open box OLED 2 years ago for less than $1000. Had 5000 hours on it but couldn't care less because I prefer buying open box or refurbished for the savings.
It had massive burn-in and LG replaced the panel no question asked.
Only buy open box if you absolutely know what you're getting in to.
dafloof wrote: ↑
Not true. Purchase your extended warranty through LG and it's covered. Prices are comparable to best buy as well.
Interesting I never knew LG even offered that service. Can you post documentation/proof that says it specifically covers burn-in? I tried to find some but I couldn't find their extended warranty booklet online. It seems like its hit or miss dealing with it under normal warranty according reddit posts.
