Shopping Discussion

Free $5 credit, targeted?

  • Last Updated:
  • Feb 13th, 2018 7:32 pm
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[OP]
Jr. Member
Dec 10, 2013
123 posts
57 upvotes
Brampton

Free $5 credit, targeted?

We’re excited that you’ve downloaded the Tim Hortons® Mobile App and we’d like to thank you for your continued loyalty. We recognize that one of our recent App promotions, “Place 3 orders, get a Free Coffee,” was not a seamless experience for everyone. We’re committed to continuing to learn and make your experience with our App even better in the future. To help make things right, we’re providing you with a credit in your App account of $5 to use at any eligible Tim Hortons location. Thank you for your continued support.

- Tim Hortons
25 replies
Deal Expert
User avatar
Jul 5, 2004
25510 posts
4619 upvotes
I got the same thing. I'm guessing anyone who uses the app received the credit.
Sr. Member
Aug 27, 2012
522 posts
514 upvotes
Calgary
Nothing yet and one of my accounts had a drink ready to be redeemed that ended up unused so I hope I’m getting something too.

Edit: Just got it too :-)
Sr. Member
Apr 23, 2017
748 posts
409 upvotes
Are you guys seeing the $5 credit added to your account? I got the email but don't see the credit
Information is wealth, but again, depends on what you're pursuing & what it's worth to you😎💡
Sr. Member
Dec 27, 2016
726 posts
1070 upvotes
Canada
I also got this. I used the app three times and got the free coffee. Checked my balance and it’s been added.
Deal Addict
User avatar
Mar 24, 2003
1910 posts
195 upvotes
Vancouver
i got mine. is it for everyone that used tht app? i had an unused free drink that got taken away because of that expiry fiasco.
Deal Fanatic
Aug 24, 2011
5001 posts
3379 upvotes
Toronto and London
Didn't get it :(

However I recently installed the app.
Deal Addict
Aug 7, 2008
3094 posts
1990 upvotes
Montreal
I know I only got the 3x coffee promo twice and then it stopped offering it.

Now during rollup it doesnt offer it at all either.
Deal Addict
Sep 24, 2007
3916 posts
1310 upvotes
Ontario
I emailed them about not being able to redeem my free coffee on the last day of the promo and they gave a $5 credit.

Still waiting for these idiots to refund my Christmas day order at a store that was closed. 1800 number support won't help because it is the app.

Edit just checked the app and i got $5 more. So $5 from email support and $5 from this email. Sweet.
Last edited by deadice on Feb 12th, 2018 9:32 pm, edited 1 time in total.
Deal Addict
Apr 25, 2011
1388 posts
1058 upvotes
British Columbia
I've been unable to send feedback, when I press send nothing happens. So I guess no 5 dollars for me.
Deal Addict
Nov 29, 2017
1264 posts
1246 upvotes
Got the email 8:30 tonight, opened the app and the $5 was there
Member
User avatar
Jun 16, 2009
274 posts
133 upvotes
Calgary
Nothing for me, been using the app for almost a year :/
Deal Expert
User avatar
Jan 12, 2017
15203 posts
4358 upvotes
Scarberia
Never got this promo maybe it’s for people that never use the app
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Moderator
User avatar
Jul 13, 2008
20891 posts
7693 upvotes
GTA
Nothing for me and I used the 3x coffee promo.
Member
Jun 16, 2012
278 posts
28 upvotes
MARKHAM
is there a balance history somewhere? I can't remember how much i had lol
Deal Expert
User avatar
Dec 7, 2012
32228 posts
8567 upvotes
GTHA
darksoul wrote: is there a balance history somewhere? I can't remember how much i had lol
the app displays your balance in the settings
Deal Addict
User avatar
Oct 19, 2015
1021 posts
1388 upvotes
Vancouver
Nothing for me and I used the 2x coffee promo.

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