Free $5 credit, targeted?

Feb 12th, 2018 8:38 pm

#1

brownGSP [OP]: Jr. Member; Dec 10, 2013; 125 posts; 57 upvotes; Brampton

Feb 12th, 2018 8:38 pm

We’re excited that you’ve downloaded the Tim Hortons® Mobile App and we’d like to thank you for your continued loyalty. We recognize that one of our recent App promotions, “Place 3 orders, get a Free Coffee,” was not a seamless experience for everyone. We’re committed to continuing to learn and make your experience with our App even better in the future. To help make things right, we’re providing you with a credit in your App account of $5 to use at any eligible Tim Hortons location. Thank you for your continued support.

- Tim Hortons

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Feb 12th, 2018 8:41 pm

#2

Shaner: Deal Expert; Jul 5, 2004; 26369 posts; 5356 upvotes

Feb 12th, 2018 8:41 pm

I got the same thing. I'm guessing anyone who uses the app received the credit.

Feb 12th, 2018 8:42 pm

#3

pauliaK: Sr. Member; Aug 27, 2012; 569 posts; 578 upvotes; Calgary

Feb 12th, 2018 8:42 pm

Nothing yet and one of my accounts had a drink ready to be redeemed that ended up unused so I hope I’m getting something too.

Edit: Just got it too :-)

Feb 12th, 2018 8:44 pm

#4

vanlinda: Sr. Member; Jun 10, 2015; 670 posts; 290 upvotes

Feb 12th, 2018 8:44 pm

Got this too.

Feb 12th, 2018 8:46 pm

#5

yugsekwaf: Sr. Member; Apr 23, 2017; 828 posts; 454 upvotes

Feb 12th, 2018 8:46 pm

Are you guys seeing the $5 credit added to your account? I got the email but don't see the credit

Information is wealth, but again, depends on what you're pursuing & what it's worth to you

Feb 12th, 2018 8:46 pm

#6

Frank510: Sr. Member; Dec 27, 2016; 730 posts; 1085 upvotes; Canada

Feb 12th, 2018 8:46 pm

I also got this. I used the app three times and got the free coffee. Checked my balance and it’s been added.

Feb 12th, 2018 8:47 pm

#7

GTI: Deal Addict; Mar 24, 2003; 1914 posts; 203 upvotes; Vancouver

Feb 12th, 2018 8:47 pm

i got mine. is it for everyone that used tht app? i had an unused free drink that got taken away because of that expiry fiasco.

Feb 12th, 2018 8:52 pm

#8

RiftOfChaos: Deal Fanatic; Aug 24, 2011; 5776 posts; 3923 upvotes; Toronto and London

Feb 12th, 2018 8:52 pm

Didn't get it

However I recently installed the app.

Feb 12th, 2018 9:22 pm

#9

Ychanceit: Deal Addict; Dec 25, 2013; 1066 posts; 650 upvotes; Toronto

Feb 12th, 2018 9:22 pm

didnt get it

Feb 12th, 2018 9:31 pm

#10

daviiiiiid: Deal Addict; Aug 7, 2008; 3202 posts; 2143 upvotes; Montreal

Feb 12th, 2018 9:31 pm

I know I only got the 3x coffee promo twice and then it stopped offering it.

Now during rollup it doesnt offer it at all either.

Feb 12th, 2018 9:32 pm

#11

deadice: Deal Addict; Sep 24, 2007; 4015 posts; 1438 upvotes; Ontario

Feb 12th, 2018 9:32 pm

I emailed them about not being able to redeem my free coffee on the last day of the promo and they gave a $5 credit.

Still waiting for these idiots to refund my Christmas day order at a store that was closed. 1800 number support won't help because it is the app.

Edit just checked the app and i got $5 more. So $5 from email support and $5 from this email. Sweet.

Last edited by deadice on Feb 12th, 2018 9:32 pm, edited 1 time in total.

Feb 12th, 2018 10:08 pm

#12

Karala: Deal Addict; Apr 25, 2011; 1423 posts; 1103 upvotes; British Columbia

Feb 12th, 2018 10:08 pm

I've been unable to send feedback, when I press send nothing happens. So I guess no 5 dollars for me.

Feb 12th, 2018 10:43 pm

#13

Omakase: Deal Addict; Nov 29, 2017; 1452 posts; 2071 upvotes; FHill

Feb 12th, 2018 10:43 pm

Got the email 8:30 tonight, opened the app and the $5 was there

Feb 12th, 2018 10:47 pm

#14

turbogor: Member; Jun 16, 2009; 303 posts; 145 upvotes; Calgary

Feb 12th, 2018 10:47 pm

Nothing for me, been using the app for almost a year :/

Feb 12th, 2018 10:52 pm

#15

CanadianArmy: Newbie; Jan 18, 2018; 15 posts; 11 upvotes; Brampton

Feb 12th, 2018 10:52 pm

I received it. I didn't use last free drink offer.

Feb 12th, 2018 11:19 pm

#16

mikka2017: Deal Expert; Jan 12, 2017; 18883 posts; 5491 upvotes; Scarberia

Feb 12th, 2018 11:19 pm

Never got this promo maybe it’s for people that never use the app

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