TIM Horton's Incompetent And Lying Employees
The screwups and subsequent LYING by Tim Horton's employees is astounding. trying to blame customers for their screw-ups. These have happened recently;
TIM Horton's at Centre St/Dufferin (Vaughan)
I go through the drive-thru and asked for the same coffee I have asked in the last 15 years, a "triple-triple". This older lady (spanish or arab) takes my order and gives me a coffee, I taste it and its not even a double-double-, its a "regular". I go back to tell them its not a triple-triple, she says in an arrogant loud voice that its exactly what I ordered, I told her manager to take a sip and tell me if that was a triple-triple, the lady then says I ordered a regular, I told her not to be a liar, never in my life have I drank regular coffee.
TIM Horton's at Lakeshore/Leslie inside ESSO station near the now-extinct Burger King turned into Starbucks
I ordered a "croissant sandwich, egg and cheese ONLY, NO meat please". The young guy nods his head "yes" and asks me "plain or cheese croissant"? I say "plain". He then proceeds and gives me a croissant and says "next" to the customer beind me. I then say "Buddy where's my croissant sandwich?". He looks startled and says "You ordered a croissant, I even ask you what kind and you said plain". I say "Buddy, do you remember when I told you EGG and CHEESE and NO MEAT? What does that means to you?". He then says "But I asked you cheese or plain croissant". I said "So what? I thought you were giving me a choice of croissant to make my sandwich, seriously you never heard me when I said NO MEAT just eggs and cheese?".
TIM Hortons at Hurontario & Inglewood Drive (Mississauga)
I asked for a croissant with butter. Very simple. I saw a guy give this young girl my croissant and she put it on the side and started making sandwiches, wraps and other foods for other customers. After a long wait of about 7 or 8 minutes, she grabs my croissant, places it on a bag with a knife and 2 frozen little cups of butter for me to spread it. WTF? You made me wait 8 mins and you don't even put butter on my croissant? You want me to spread that frozen butter myself? So why keep me waiting for so long you idiot.
P.S. the butter cups were frozen and the butter was like trying to spread little balls of ice on bread, try it yourself. You are horrible Tim Horton's, and I blame YOU for pushing your employees to do 10 cars a minute, this is the reason why they don't put attention to orders, shame on you TIM HORTONS.
TIM Horton's at Centre St/Dufferin (Vaughan)
I go through the drive-thru and asked for the same coffee I have asked in the last 15 years, a "triple-triple". This older lady (spanish or arab) takes my order and gives me a coffee, I taste it and its not even a double-double-, its a "regular". I go back to tell them its not a triple-triple, she says in an arrogant loud voice that its exactly what I ordered, I told her manager to take a sip and tell me if that was a triple-triple, the lady then says I ordered a regular, I told her not to be a liar, never in my life have I drank regular coffee.
TIM Horton's at Lakeshore/Leslie inside ESSO station near the now-extinct Burger King turned into Starbucks
I ordered a "croissant sandwich, egg and cheese ONLY, NO meat please". The young guy nods his head "yes" and asks me "plain or cheese croissant"? I say "plain". He then proceeds and gives me a croissant and says "next" to the customer beind me. I then say "Buddy where's my croissant sandwich?". He looks startled and says "You ordered a croissant, I even ask you what kind and you said plain". I say "Buddy, do you remember when I told you EGG and CHEESE and NO MEAT? What does that means to you?". He then says "But I asked you cheese or plain croissant". I said "So what? I thought you were giving me a choice of croissant to make my sandwich, seriously you never heard me when I said NO MEAT just eggs and cheese?".
TIM Hortons at Hurontario & Inglewood Drive (Mississauga)
I asked for a croissant with butter. Very simple. I saw a guy give this young girl my croissant and she put it on the side and started making sandwiches, wraps and other foods for other customers. After a long wait of about 7 or 8 minutes, she grabs my croissant, places it on a bag with a knife and 2 frozen little cups of butter for me to spread it. WTF? You made me wait 8 mins and you don't even put butter on my croissant? You want me to spread that frozen butter myself? So why keep me waiting for so long you idiot.
P.S. the butter cups were frozen and the butter was like trying to spread little balls of ice on bread, try it yourself. You are horrible Tim Horton's, and I blame YOU for pushing your employees to do 10 cars a minute, this is the reason why they don't put attention to orders, shame on you TIM HORTONS.
