You might end up with an extra 10k points tomorrow cause the guy at my store said points will come in one day.althetrainer wrote: ↑ Yea, the system is not working. The guy in the store had to add 1K pts. at a time to give me the points. I also have a 15x for $30 spending offer, got 7,425 points for that. Just got home and checked my total, noticed the guy gave me 11,000 pts. instead. So I ended up getting 18,425 points just this evening.
Shoppers Drug Mart
Tomorrow Wednesday Aug 22 @ 6-9pm $10 worth of PC points when you spend $25 on Life brand products
- Last Updated:
- Sep 1st, 2018 8:40 pm
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- royaloyal
- Member
- Mar 16, 2012
- 205 posts
- 447 upvotes
- althetrainer
- Deal Fanatic
- Jan 10, 2010
- 7393 posts
- 2944 upvotes
- Calgary
- AmokeadeO943495
- Jr. Member
- Aug 12, 2018
- 110 posts
- 77 upvotes
This is an update. So they honoured the 10k points to my account.AmokeadeO943495 wrote: ↑ I just went thru and it seems the coupon didn’t work. Make sure u double check before u leave the store. I have emailed them and waiting for a reply as per “missing point”
- smartcdn2
- Member
- Jan 27, 2017
- 330 posts
- 251 upvotes
Anyone else had issues? I submitted a points inquiry. No response except automatically generated response by email.
- althetrainer
- Deal Fanatic
- Jan 10, 2010
- 7393 posts
- 2944 upvotes
- Calgary
- smartcdn2
- Member
- Jan 27, 2017
- 330 posts
- 251 upvotes
Is there anyone else who submitted a points inquiry and is still waiting for them to adjust?
- brncy19
- Newbie
- May 17, 2017
- 46 posts
- 9 upvotes
I'm still waiting for the adjustment too. Didn't receive the 10000 pts
- kingkam92
- Sr. Member
- Nov 30, 2012
- 975 posts
- 1572 upvotes
- MONTR
They refused to give me my 10k cause I spent a total of 50 before taxes and had a 20x coupon when you spent 50 before taxes.
I don't think they will give me the points due to this.
I don't think they will give me the points due to this.
- Kfox
- Deal Addict
- Sep 13, 2007
- 4962 posts
- 6862 upvotes
- GTA
CSR at Optimum call center told me they screwed up/are aware of mistake and that the points will be awarded in 5-7 days
- hornwes
- Member
- Jan 12, 2017
- 329 posts
- 316 upvotes
- Ottawa, ON
Does anyone know how long it usually takes to get a response on a missing points case? I submitted mine a week ago for the missing 10k and still haven't received a response...
- DGSSSG
- Sr. Member
- Nov 13, 2017
- 547 posts
- 393 upvotes
- British Columbia
I haven't got anything back from them either. Yesterday I've used online chat and talked to an agent , and she said it can take up to 5 to 7 business days to get a feedback.
I guess we'll have to wait for a few more days.
I think they really screwed up the email/text message offers for SDM lately. Last night I went to SDM and used my 20x pts when you spend $40 or more offer from the text message, and guess what? No bonus points awarded !
- althetrainer
- Deal Fanatic
- Jan 10, 2010
- 7393 posts
- 2944 upvotes
- Calgary
Hmmm I have an offer 20X points on milk. I need milk today, will see if they are really that messed up.
Edit: Just got back with milk and the 20x of the points. Seems to be okay today.
- brncy19
- Newbie
- May 17, 2017
- 46 posts
- 9 upvotes
I also used a 15x the points for $40 spend and initially didn't receive the 10k points. Sent them missing points inquiry and they just added the 10k points! It did take over a week though.