Toronto Star column about Tim Horton's failures
https://www.pressreader.com/canada/toro ... 4091951525
TL;DR version: Tim's is the weakest link in RBI's chain. To turn things around they need to: Trim the menu, respect its customers, do a better job releasing new products (they flop way too often, right @death_hawk ?), cut the number of stores, and quit trying to expand to Asia and Europe (where they're going to fail anyway) and instead work on Canada and USA where they might have a chance.
We've been saying those things for years here on RFD!
Friendly reminder #2: Price matching is NOT the law. Never was, never will be. Nobody can stop you from shopping elsewhere.