I kind of have to wonder about these 2 points.
Financially speaking, every quarter they complain about something stupid that makes their sales decline (ie that time the CEO said that cold weather was to blame for slow sales) and their own financial statements say that their sales figures are trending downwards year over year.
But I also see lineups everywhere too. So either someone is embezzling a giant fortune somewhere or people are learning how crappy they are and their stores aren't set up for volume any more.
Every time I see a lineup I'm surprised because I keep hearing that they're down 20% from last year.