I know this is RFD but I am actually repulsed at the extent people go to. I mean do you guys have no lives or just so much time on your hands for a free slice of pizza. Its not even like a video game sale or something you can use long term.redkid wrote: ↑ So i brought 4 pre-halloween candies to trade for a slice and when i asked the clerk he bluntly laughed at me and said this promo is only for kids...
confused and sad i walked out and checked for the fine print in case i had missed an age restriction and to my surprise i didn't find any other that 'everybody can trade'
hence i called head office and spoke with customer service while i was still outside PP
I asked to confirm age restriction and he said there wasn't any, to go back into the store and put the pizza guy on the phone
Turned on speaker phone and asked him that CS wanted to speak with him so now he was angry and said i dont want to talk to anybody on your phone, if they want to talk to me they should call the store
CS said ok what's the address of this store ? pizza man said go outside and check the address... i'm like wow that's so rude it's raining and u can't just give me the address ?
anyways thanks to technology google was able to give me the addressed so CS called him
he then came back and said oh those candies are not the right kind... wtf is the right kind, the photo on the promo has jelly beans for f sake (now i'm angry)
at least my candies had wrapers and were new. he proceeded to show me oh henrys in a zip lock bag and said that my candy didn't look like those and were not in a plastic bag either ahahaha so i laughed
anyways he then said ok i'll give u a free slice but keep your candy, to what i'm like ok...
then he said here even take a bag of chips, so i replied saying no, i just want the pizza, keep your bag of chips lol
unfortuntely i didn't get to chose which slice but whatever
well so after this i still have candy left and night was young. wanted to see if this guy was a rude pos or was it just my mind playing games so i hit another pizza pizza near by
i walked in waited 2 mins, dude saw me ignored me then he comes...
told him i wanted to trade my candy for a slice to what he replied the same sorry it's only for kids
did these guys get training to say this or what ??
now with more experience i said sorry there's no age restriction stated on the site and i showed him the page
he said anyways we're sold out no more... what sold out of pizza? really?? no my boss said not to give any more free slices
i told him its ok i'm just gonna call your head office to see what's next
after a long wait and i almost gave up of being on hold, they called the store and told him to honor the promotion
saw the guy get a slice, put it on the oven and few mins after he comes to me and says here u go
once again i didn't get to chose but lucikly 1st guy gave me peperoni and this one gave me a cheese now
well well... this was a horribly ran promotion
i shouldn't have to call head office and complain to customer service twice in 1 day for the same poor service
with the same lame excuses
That guy was probably just laughing at you.