Unable to change CRA direct deposit info

Last Updated:
Oct 19th, 2020 5:29 am

Tags:

SCORE

Reply to ThreadReply

Search this thread

Search this thread

Oct 9th, 2020 8:14 pm

xuanzh [OP]: Banned; Oct 28, 2015; 2166 posts; 1225 upvotes; Vaughan, ON

Oct 9th, 2020 8:14 pm

Unable to change CRA direct deposit info

I had switched a bank but CRA web is not able to update direct deposit info, the following error is what I got:

We cannot process your request at this time. We regret the inconvenience. Please try again later.

what should I do next?

4 replies

Oct 9th, 2020 8:23 pm

CanadianSpruce: Deal Addict; Feb 17, 2017; 1383 posts; 1194 upvotes

Oct 9th, 2020 8:23 pm

Is your banks one of the participating banks that allow you to update your CRA details through them?

https://www.canada.ca/en/revenue-agency ... posit.html

Oct 9th, 2020 8:34 pm

CasualCauli: Member; Sep 30, 2020; 298 posts; 360 upvotes; Toronto

Oct 9th, 2020 8:34 pm

OP, please see this similar thread for discussion/ideas.

Oct 10th, 2020 9:00 am

Karebear77: Member; Dec 6, 2016; 230 posts; 112 upvotes; Calgary, AB

Oct 10th, 2020 9:00 am

You have to call CRA right now to update your dd info.

Oct 19th, 2020 5:29 am

flycastin: Deal Addict; Aug 6, 2006; 1418 posts; 5369 upvotes

Oct 19th, 2020 5:29 am

You need to call 1-800-959-8281 (Menu Options 5 and then 2 are the quickest way to reach an operator who will then ask enhanced identification questions (ensure you have your previous years tax information as they always ask me my Total Income from 2019 and 2018, and previous addresses they had on file).

Also have the previous banking information you had on file with them as they will require confirmation of that as well,

+2

Reply to Thread

Top

Thread Information

There is currently 1 user viewing this thread. (0 members and 1 guest)