Cell Phones

Unlocked phones and VoLTE , Wi-Fi calling...?

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  • Aug 23rd, 2021 8:24 pm
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Newbie
Apr 16, 2017
29 posts
1 upvote
Longueuil

Unlocked phones and VoLTE , Wi-Fi calling...?

Say I buy an unlocked phone (I.e. oneplus 7 pro) am i SOL as far as VoLTE and Wi-Fi calling are concerned? From what I googled only Telus "might" activate those functions.
41 replies
Deal Addict
Jan 11, 2002
1862 posts
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Midland
It depends if the carrier supports that handset, sometimes you can Google and find discussions of people's saying this phone has wifi calling etc.
Deal Addict
Nov 21, 2008
1362 posts
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North Vancouver, BC
Rogers/Fido wil not allow WiFi calling on a device unless it was purchased from them.
Member
Oct 19, 2012
247 posts
124 upvotes
Oakville
robertz wrote: Rogers/Fido wil not allow WiFi calling on a device unless it was purchased from them.
Just wanted to add my experiences. I have now been able to use a Samsung Galaxy A70 with Telus and Rogers that was not bought from either of them and was able to get VoLTE and VoWiFi on both. Same thing with a Huawei P30 Pro.

This previously did not happen last year any phones except Samsung and only after changing the CSC sales code.

So maybe things have changed this year with phones and carriers. I'm very surprised Rogers appears to be allowing unlocked phones with VoLTE and VoWiFi.
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Deal Expert
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Jun 12, 2007
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London
robertz wrote: Rogers/Fido wil not allow WiFi calling on a device unless it was purchased from them.
Except iphones and some samsung phones?
Deal Addict
Jan 13, 2014
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Calgary
l69norm wrote: Except iphones and some samsung phones?
And Pixels I believe.
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Nov 25, 2006
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Ottawa
robertz wrote: Rogers/Fido wil not allow WiFi calling on a device unless it was purchased from them.
What if you flash the firmware that is from the carrier you wish to use volte or wifi calling on?
For example, I have a Samsung Galaxy S7 from koodo but I just downloaded the latest Videotron firmware to flash.
Would this work?
Thanks
Deal Addict
Jan 9, 2013
1594 posts
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St Catharines
snyper81 wrote: What if you flash the firmware that is from the carrier you wish to use volte or wifi calling on?
For example, I have a Samsung Galaxy S7 from koodo but I just downloaded the latest Videotron firmware to flash.
Would this work?
Thanks
I have a Bell Note 9 on Fido. I tried changing the CSC, and flashing the "Fido" firmware, and am not able to register for wifi calling.
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Jun 2, 2010
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Toronto
2kfire wrote: I have a Bell Note 9 on Fido. I tried changing the CSC, and flashing the "Fido" firmware, and am not able to register for wifi calling.
Because Fido keeps an IMEI inventory database of the phones they sell. If you didn't buy a phone from them, they say over and over again in their forums that you cannot get VoLTE and Wi-Fi Calling. Here is the forum thread specific to the Note 9: Fido Wi-Fi Calling on Note 9
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Member
Dec 11, 2012
287 posts
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Coquitlam, BC
I just bought a Oneplus 7 Pro from their website 2 weeks ago and Wifi calling nor VOLTE doesn't work on either Virgin and TELUS (I'm using dual-sim). Cannot make it happen as the IMEI is not registered with them. I've tried to add the phone in the Virgin account but they said it doesn't exist in their database (for you reference, I did easily add iPhone XS to my account before bought directly from Apple Store and wifi calling was working fine).
Sr. Member
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Jun 2, 2010
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Toronto
sokhangoo wrote: (for you reference, I did easily add iPhone XS to my account before bought directly from Apple Store and wifi calling was working fine).
Apple won’t allow this carrier nonsense. That is one big plus if you buy iPhone vs Android.
TELUS: Unlimited 25 $37.50/25GB x 2 (50 GB pooled data)
AT&T Prepaid Unlimited MAX: Unlimited talk & text in and between the U.S., Canada, & Mexico, ?? GB data
Newbie
Aug 27, 2017
53 posts
24 upvotes
soljah12 wrote: Just wanted to add my experiences. I have now been able to use a Samsung Galaxy A70 with Telus and Rogers that was not bought from either of them and was able to get VoLTE and VoWiFi on both. Same thing with a Huawei P30 Pro.

This previously did not happen last year any phones except Samsung and only after changing the CSC sales code.

So maybe things have changed this year with phones and carriers. I'm very surprised Rogers appears to be allowing unlocked phones with VoLTE and VoWiFi.
This is important to me. How di dyou get it to work? I'm buying a US Samsung Note 10+, did your A70 just work plug in play? Or did you have to flash that too? I'm using Rogers.
Member
Oct 19, 2012
247 posts
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Oakville
MT1414 wrote: This is important to me. How di dyou get it to work? I'm buying a US Samsung Note 10+, did your A70 just work plug in play? Or did you have to flash that too? I'm using Rogers.
I actually didn't do anything, I simply put the Telus and Rogers sim card into them, IMS registration was successful, VoLTE and WiFi calling were selected and everything just worked! As mentioned, this previously NEVER happened with Rogers but did work with Telus/Koodo. Even our last year's Samsung's wouldn't work on Rogers and still didn't the last time I checked this year. So I think something has now changed with Rogers this year with 2019 phones.

As for you though, I don't think the same applies for international phones. I bought mine in Canada, although not from Rogers or Fido but they still worked. I guess time will tell for you though. Keep us updated please.
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Nov 7, 2016
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TheNightOwl wrote: Because Fido keeps an IMEI inventory database of the phones they sell. If you didn't buy a phone from them, they say over and over again in their forums that you cannot get VoLTE and Wi-Fi Calling. Here is the forum thread specific to the Note 9: Fido Wi-Fi Calling on Note 9
Why does a Note 9 bought from Telus work with those features on Rogers with their CSC then?
Sent from my iPhone 13 Pro Max using the RFD Forums app.
Deal Addict
Nov 21, 2008
1362 posts
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North Vancouver, BC
l69norm wrote: Except iphones and some samsung phones?
I purchased a Galaxy S8 from Bell. I then switched to Rogers and they would not allow WiFi calling because, sd there top tier technic technical support rep said, the device wasn't purchased from them. I even changed the CSC code and that didn't help as they said the dice wasn't registered in their DB.

Perhaps if you purchase a device from Samsung and insert a Rogers SIM first it might work. And I don't know if they've changed their policies as I've since ported out.
Deal Fanatic
Aug 31, 2010
5974 posts
4317 upvotes
sokhangoo wrote: I just bought a Oneplus 7 Pro from their website 2 weeks ago and Wifi calling nor VOLTE doesn't work on either Virgin and TELUS (I'm using dual-sim). Cannot make it happen as the IMEI is not registered with them. I've tried to add the phone in the Virgin account but they said it doesn't exist in their database (for you reference, I did easily add iPhone XS to my account before bought directly from Apple Store and wifi calling was working fine).
In my experience, you'll never get those features on a oneplus device in Canada, no matter the carrier. Even in the US, I think only TMobile supports 1+
Sr. Member
Nov 17, 2014
595 posts
421 upvotes
Toronto, ON
My experience :
THe only providers that has Volte and Wifi calling working for me are - Telus, virgin mobile and Freedom...
Again it depends on the device...
International note 8 (N950F) - Android Oreo did not work but with Pie worked ( ofcourse have to use the appropriate csc)
International note 9 ( N960F) - Worked with both oreo and pie.

One other thing to consider with out of network devices it is carieer aggregration ( CA) . CA gives faster network and higher internet speeds.
Note 8 has given me consistent CA with VM and Koodo
Note 9 has been variable depeding on the location.
Jr. Member
May 15, 2012
142 posts
107 upvotes
Surrey
soljah12 wrote: I actually didn't do anything, I simply put the Telus and Rogers sim card into them, IMS registration was successful, VoLTE and WiFi calling were selected and everything just worked! As mentioned, this previously NEVER happened with Rogers but did work with Telus/Koodo. Even our last year's Samsung's wouldn't work on Rogers and still didn't the last time I checked this year. So I think something has now changed with Rogers this year with 2019 phones.

As for you though, I don't think the same applies for international phones. I bought mine in Canada, although not from Rogers or Fido but they still worked. I guess time will tell for you though. Keep us updated please.
After reading your original comment I pinged Rogers over Twitter DM using a Samsung A90 byod as an example. The rep said that wifi calling would not work since the device is not from Rogers.

It is extremely interesting to know that it worked for you and good news indeed.
Member
Oct 19, 2012
247 posts
124 upvotes
Oakville
steveMR wrote: After reading your original comment I pinged Rogers over Twitter DM using a Samsung A90 byod as an example. The rep said that wifi calling would not work since the device is not from Rogers.

It is extremely interesting to know that it worked for you and good news indeed.
Yes, their official stance on VoLTE and WiFi calling hasn't changed (Rogers) but my experience has. Just to confirm that it really worked, I left my sim card in both devices for a week each to ensure I didn't lose both services after a few hours or days.

In my experience, Telus has been the best carrier to allow VoLTE and WiFi calling on Canadian unlocked phones, meaning phones that they sell themselves but not bought from them.

I actually just figured out how to reset my Huawei P30 Pro and make it default with another carrier as we just moved one of our lines to Telus. Now the phone thinks it's a Telus branded phone and has the Telus apps by default. This wasn't needed to get services working but I wanted it simply for software updates to be from Telus.
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Feb 5, 2017
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Vancouver
Rogers/Fido only allows VoLTE/WiFi Calling for phones originally purchased from them. You can try asking them to enter in your IMEI on their database to enable it, but YMMV

I recently moved to Virgin Mobile. Decided to try my unlocked Rogers S8 and was able to use VoLTE/WiFi without issue

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