Unlocked phones and VoLTE , Wi-Fi calling...?

sokhangoo wrote: ↑ I just bought a Oneplus 7 Pro from their website 2 weeks ago and Wifi calling nor VOLTE doesn't work on either Virgin and TELUS (I'm using dual-sim). Cannot make it happen as the IMEI is not registered with them. I've tried to add the phone in the Virgin account but they said it doesn't exist in their database (for you reference, I did easily add iPhone XS to my account before bought directly from Apple Store and wifi calling was working fine).

In my experience, you'll never get those features on a oneplus device in Canada, no matter the carrier. Even in the US, I think only TMobile supports 1+

soljah12 wrote: ↑ I actually didn't do anything, I simply put the Telus and Rogers sim card into them, IMS registration was successful, VoLTE and WiFi calling were selected and everything just worked! As mentioned, this previously NEVER happened with Rogers but did work with Telus/Koodo. Even our last year's Samsung's wouldn't work on Rogers and still didn't the last time I checked this year. So I think something has now changed with Rogers this year with 2019 phones.

As for you though, I don't think the same applies for international phones. I bought mine in Canada, although not from Rogers or Fido but they still worked. I guess time will tell for you though. Keep us updated please.

After reading your original comment I pinged Rogers over Twitter DM using a Samsung A90 byod as an example. The rep said that wifi calling would not work since the device is not from Rogers.

It is extremely interesting to know that it worked for you and good news indeed.

steveMR wrote: ↑ After reading your original comment I pinged Rogers over Twitter DM using a Samsung A90 byod as an example. The rep said that wifi calling would not work since the device is not from Rogers.

It is extremely interesting to know that it worked for you and good news indeed.

Yes, their official stance on VoLTE and WiFi calling hasn't changed (Rogers) but my experience has. Just to confirm that it really worked, I left my sim card in both devices for a week each to ensure I didn't lose both services after a few hours or days.

In my experience, Telus has been the best carrier to allow VoLTE and WiFi calling on Canadian unlocked phones, meaning phones that they sell themselves but not bought from them.

I actually just figured out how to reset my Huawei P30 Pro and make it default with another carrier as we just moved one of our lines to Telus. Now the phone thinks it's a Telus branded phone and has the Telus apps by default. This wasn't needed to get services working but I wanted it simply for software updates to be from Telus.

Rogers/Fido only allows VoLTE/WiFi Calling for phones originally purchased from them. You can try asking them to enter in your IMEI on their database to enable it, but YMMV

I recently moved to Virgin Mobile. Decided to try my unlocked Rogers S8 and was able to use VoLTE/WiFi without issue

Yazzy88 wrote: ↑ Rogers/Fido only allows VoLTE/WiFi Calling for phones originally purchased from them. You can try asking them to enter in your IMEI on their database to enable it, but YMMV

I recently moved to Virgin Mobile. Decided to try my unlocked Rogers S8 and was able to use VoLTE/WiFi without issue

Please see my previous responses regarding this. For older devices, yes. For devices that I've bought this year (2019), not exactly as I've already got my Samsung Galaxy A70 and Huawei P30 Pro to work on Rogers with VoLTE and WiFi calling.

I encourage others with different phones bought this year in Canada but not from Rogers/Fido to experiment and report back with your experiences, even if you just try with a friends Rogers Sim card or non-Rogers phone.

soljah12 wrote: ↑ Please see my previous responses regarding this. For older devices, yes. For devices that I've bought this year (2019), not exactly as I've already got my Samsung Galaxy A70 and Huawei P30 Pro to work on Rogers with VoLTE and WiFi calling.

I encourage others with different phones bought this year in Canada but not from Rogers/Fido to experiment and report back with your experiences, even if you just try with a friends Rogers Sim card or non-Rogers phone.

I don't have a 2019 phone to test.
I tried a Bell LG G7 ThinQ with my Rogers SIM card. Tried provisioning for WiFi calling but it did not work - goes through the process but never completes.
Then moved that same sim card to a Rogers LG G6 and went through same setup process - WiFi provisioning was a success and was able to place/receive calls

One of the reasons why I left Rogers.

soljah12 wrote: ↑ I actually just figured out how to reset my Huawei P30 Pro and make it default with another carrier as we just moved one of our lines to Telus. Now the phone thinks it's a Telus branded phone and has the Telus apps by default. This wasn't needed to get services working but I wanted it simply for software updates to be from Telus.

How?

I have a dual SIM Samsung Galaxy S9 that did not come from a carrier. It can do VoLTE and WiFi calling with most carriers that I've used the phone on, including Rogers/Fido, T-Mobile (US) and a few overseas carriers.

I have an international dual sim Huawei p30 pro and wifi calling will work only for about half hour after activating it on my LG v30, and then stops and can't activate it.

Don’t know if this helps but I have an iPhone 8 from Rogers that I’m currently using on Freedom with VoLTE and wifi calling enabled - just popped the sim in and it was good to go.

As other people have said Apple makes it easy to do this, so not sure about Android brands but Freedom also seems to be more lax on what they allow, as long as it’s a supported phone. I’d be willing to bet you could use another phone like a Pixel that wasn’t bought from them, but enable wifi calling/VoLTE without hassles but I haven’t done it myself yet.

Nsane89 wrote: ↑How?

I reset the (factory reset) and then cleared the cache with the new carrier sim card inside the phone. Then when I went through the setup, it changed to my new carrier. Phone started out with Koodo, then I successfully did this and re-branded to Rogers and had all services working (VoLTE & WiFi Calling), then re-branded from Rogers to Telus and once again have all features (VoLTE & WiFi calling) working again with Telus.

I've had no problems with an AT&T Galaxy S10 and Rogers S10+ running on Fido for Wifi calling option turned on. Odd to hear that.

I have an international p30 pro (dual sim) phone works with rogers sim, just not wifi calling. Called them and they said that unless I bought the phone from them, it won't work. So I will be switching to Telus since they have no restrictions. Just waiting for my sim cards to show up.