UPS lied about Delivery Date
I ordered two watch bands from Apple (both separate packages). When I checked the tracking yesterday at around 6:30 PM it said that both were delivered and “Left at front door” at 5:45 PM. I was home the entire time, and they were certainly not at the front door (I even walked around the block to see if it was delivered to the wrong house).
So I called UPS first and they said I had to call Apple. I called Apple and they were really easy to deal with, they sent out replacements and they will be here in a few days.
Today, the doorbell rings at around 9:00 AM and it is my missing two packages from UPS. So my theory is that it was at the end of their day and in order to meet the deadline they marked it as delivered yesterday and delivered it today. This is really sneaky. So now thanks to UPS I will have to make another call to Apple and get this straightened out.
I have been purchasing stuff online for 15 years, and I have never had this happen before. Anyone heard of this happening, or has it happened to you?
So I called UPS first and they said I had to call Apple. I called Apple and they were really easy to deal with, they sent out replacements and they will be here in a few days.
Today, the doorbell rings at around 9:00 AM and it is my missing two packages from UPS. So my theory is that it was at the end of their day and in order to meet the deadline they marked it as delivered yesterday and delivered it today. This is really sneaky. So now thanks to UPS I will have to make another call to Apple and get this straightened out.
I have been purchasing stuff online for 15 years, and I have never had this happen before. Anyone heard of this happening, or has it happened to you?