Shopping Discussion

US companies charging applicable CDN sales tax and GST

  • Last Updated:
  • Dec 23rd, 2019 10:44 pm
[OP]
Member
Aug 14, 2019
464 posts
239 upvotes

US companies charging applicable CDN sales tax and GST

I had to do an RMA with Otterbox. They charged my local provincial sales tax plus GST even though they're shipping from the USA. I requested they provide me their GST registration number but they denied me this. Is this common practice with US sellers?
1 reply
Jr. Member
Jul 6, 2017
138 posts
86 upvotes
Some companies have arrangements with couriers or brokers that allow them to charge you upfront. This is usually to your advantage since it avoids brokerage/processing fees on delivery.

However, for an RMA they shouldn't be charging anything. If they declare it as a warranty replacement it should get across the border without taxes, duties, or related fees.

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