Use the warranty in another province
My question is: May I enjoy my warranty in a province which is different than the province I bought the car?
I have a leased 2017 honda civic. It is still under the manufactory warranty. I leased this car in Toronto. Due to the COVID-19, I moved to my cabin in a rural area outside Ontario since March. Recently, I notice the air-conditioning of the car stops cooling. So I'd like to get it repaired. I thought it would not be an issue to enjoy my warranty at the local Honda dealer store. When I called the local dealer store, it seems they are reluctant to repair it for me. They told me they are not sure if I can use the warranty and they will call me back once they get a reply from Honda Canada. I haven't got back from them for a while.
One more question, I had this air-conditioning issue since 2018 summer. The dealer store did fix it for me every summer for free. (I cannot tell if they actually fix the leaking. All I can test is the air-conditioning is cooling again.) I think they just add the cooling liquid every summer when I had this issue. But they never actually fixed it. There must be leaking somewhere. Even an old car does not need to add the cooling liquid every year. That does not make sense. When the issue happened in 2019, I asked them if they fixed the leaking. They said yes. Now the issue come back again...I had one more year lease term and the warranty will end this August. I do have lease insurance but I am not sure if the insurance covers the air-conditioning. I guess there is no easy way that I can tell if they actually fix the leaking. Does anyone have some good suggestions for my situation?
Thank you.
I have a leased 2017 honda civic. It is still under the manufactory warranty. I leased this car in Toronto. Due to the COVID-19, I moved to my cabin in a rural area outside Ontario since March. Recently, I notice the air-conditioning of the car stops cooling. So I'd like to get it repaired. I thought it would not be an issue to enjoy my warranty at the local Honda dealer store. When I called the local dealer store, it seems they are reluctant to repair it for me. They told me they are not sure if I can use the warranty and they will call me back once they get a reply from Honda Canada. I haven't got back from them for a while.
One more question, I had this air-conditioning issue since 2018 summer. The dealer store did fix it for me every summer for free. (I cannot tell if they actually fix the leaking. All I can test is the air-conditioning is cooling again.) I think they just add the cooling liquid every summer when I had this issue. But they never actually fixed it. There must be leaking somewhere. Even an old car does not need to add the cooling liquid every year. That does not make sense. When the issue happened in 2019, I asked them if they fixed the leaking. They said yes. Now the issue come back again...I had one more year lease term and the warranty will end this August. I do have lease insurance but I am not sure if the insurance covers the air-conditioning. I guess there is no easy way that I can tell if they actually fix the leaking. Does anyone have some good suggestions for my situation?
Thank you.