Using Gift Cards At Shoppers Drug Mart, New Policy
Made some purchases. Asked to pay with a gift card. The cashiers (somehow) total it, the screen is currently reminding them to hand out contest cards to enter the contest, they clear that, select the tender type (gift card), select tender amount (the entire transaction) AND THEN the transaction is stuck, where it says Enter Verification Code or Enter Code or something to that extent. At this point, the cashiers are ready to tell you to swipe the card, but the system is still on "Welcome" (PIN Pad) and isn't ready to accept the gift card yet. Something has to be entered at the till.
Well, the cashier thought something was wrong with her till and started telling customers cash-only (and attempted to try multiple other tills) because the pin pad wasn't working properly.
Cashier and after cashier. FINALLY a solution came.
When the register is stuck on enter a code / enter something and the PIN Pad hasn't come to life yet, the cashier was able to enter the 4-digit PIN on my gift card (scratch-off area), which it accepted and THEN prompted for the gift card, which you swipe on the customer terminal as usual, which completed the transaction.
So, maybe it was right now only. Maybe it was just this store? Or maybe Shoppers has a new theft-prevention step, when it comes to using gift cards (now asking for the PIN, which the cashier physically enters in), I DON'T KNOW, but since it happened today for the first time (and not yesterday), I thought I'd let everyone know.
Edit: It also appears that you no longer get Optimum points on purchases of SDM gift cards.
TO BE CONFIRMED however ... Not confirmed.
Wash your car at Petro-Canada? Think again! Car damaged and nobody cares