Very bad experience with Amazon
I asked about their policy of 7 days after receiving the item. The rep said there is a disclaimer that protects amazon against a late refund. Then she said, it is my final answer, and I need to disconnect you. In my interaction, their customer service was very rude and aggressive especially these days. This is my first experience buying a very expensive (2370 $) from Amazon. I cancelled my prime membership after that and strongly discourage people to make big purchases on Amazon. Some people might have a positivie experience. What if you are unlucky like me? Amazon no longer cares about the customer, and when they become more dominant, they will screw the customers more.
The guaranteed delivery date is just a lie, a lot of my items have been missed or not delivered. Amazon is becoming the next Ebay.