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Virgin Mobile

Virgin Home internet (ON) 100 M for $37.5, 50M for $30 with $150 GC and $50 in-store credit Updated (YMMV)

  • Last Updated:
  • Jun 27th, 2021 10:27 am
Newbie
Oct 20, 2013
90 posts
22 upvotes
OTTAWA
winner2000 wrote: Were you offered this as a new customer or an existing one?
New customer. I never had Fido internet before.
Newbie
Oct 20, 2013
90 posts
22 upvotes
OTTAWA
sdycxg wrote: Got the same deal, the thing is Fido does not provide service installation in future. You have to start your service at the day you submit your order
Interesting to know, in my case they have to send a technician for what ever reason. Every year I switch to a new carrier and they have to send the technician to make it work lolz.. don't ask me why. I don't know.
Deal Addict
Nov 8, 2005
1026 posts
249 upvotes
Ottawa
Anyone have luck if they are already with virgin internet?
Deal Addict
Mar 30, 2018
1023 posts
940 upvotes
idunno1987 wrote: Anyone have luck if they are already with virgin internet?
A few reported that they were able to get a new line installed and they canceled the existing connection after the install was complete
Jr. Member
Nov 17, 2009
108 posts
105 upvotes
I was offered $40/mth for 12 months 100mbps ... decided to hold off for Black Friday for now
Deal Addict
Apr 27, 2004
2225 posts
765 upvotes
Halton
warpee wrote: I was offered $40/mth for 12 months 100mbps ... decided to hold off for Black Friday for now
Thats still pretty good, no?
Sr. Member
Nov 16, 2004
760 posts
118 upvotes
Toronto
idunno1987 wrote: Anyone have luck if they are already with virgin internet?
This was my case. I just did a new connection sign-up and then they called me a couple days later to ask if I wanted to keep both lines and I told them to just replace my existing, so they cancelled the new install and just applied the discount onto my existing plan and the gift card being applied as an account credit in month 2 ($45) and 3 (Remaining $5).
Deal Addict
User avatar
Jun 13, 2008
1828 posts
884 upvotes
Up in the air
steivewonder88 wrote: This was my case. I just did a new connection sign-up and then they called me a couple days later to ask if I wanted to keep both lines and I told them to just replace my existing, so they cancelled the new install and just applied the discount onto my existing plan and the gift card being applied as an account credit in month 2 ($45) and 3 (Remaining $5).
I'm in the same boat as idunno1987, with my one year anniversary coming up soon, and want to keep Virgin and try and get the same promo applied for another year. Did you sign up for the "new" account online, or did you call in? When I try and sign up online, it shows the 100/10 plan as $70/mnth with a $100 visa card. Were you able to get a monthly credit/discount applied (I currently get $35 off the $70)?
Last edited by flyboy320 on Nov 5th, 2020 9:48 am, edited 3 times in total.
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Deal Addict
Nov 8, 2005
1026 posts
249 upvotes
Ottawa
Well chat wont help me, said call the number.

I see that it's now 55$ for 100mbps, how did you get the 45$?
Deal Addict
Mar 28, 2007
3210 posts
807 upvotes
Scheduled for install for mid-December. Got the $70 plan (100mbps down/10mbps up) with a $25 credit for 12 months plus a $50 GC.

Total is $45/month for 12 months + $50GC for 100mbps... not bad! Cutting my bill in half.
Sr. Member
Nov 16, 2004
760 posts
118 upvotes
Toronto
flyboy320 wrote: I'm in the same boat as idunno1987, with my one year anniversary coming up soon, and want to keep Virgin and try and get the same promo applied for another year. Did you sign up for the "new" account online, or did you call in? When I try and sign up online, it shows the 100/10 plan as $70/mnth with a $100 visa card. Were you able to get a monthly credit/discount applied (I currently get $35 off the $70)?
I signed up last week before this changed to $100 (was $50 last week). I signed up for a new account using the chat function on the website which gave me the $25 per month discount on 100/10 plan (net $45 per month) as well as the $50 visa prepaid card. They called me earlier this week to ask if I wanted to keep both lines or just one, so I mentioned had I intended to cancel my existing so they just rolled the discount onto my existing account and then said they would apply the $50 discount onto the 2nd ($45) and 3rd ($5) month.
Deal Addict
Mar 30, 2018
1023 posts
940 upvotes
blackdragon12 wrote: Scheduled for install for mid-December. Got the $70 plan (100mbps down/10mbps up) with a $25 credit for 12 months plus a $50 GC.

Total is $45/month for 12 months + $50GC for 100mbps... not bad! Cutting my bill in half.
The GC on website is now $100, try your luck
Deal Addict
Mar 30, 2018
1023 posts
940 upvotes
steivewonder88 wrote: I signed up last week before this changed to $100 (was $50 last week). I signed up for a new account using the chat function on the website which gave me the $25 per month discount on 100/10 plan (net $45 per month) as well as the $50 visa prepaid card. They called me earlier this week to ask if I wanted to keep both lines or just one, so I mentioned had I intended to cancel my existing so they just rolled the discount onto my existing account and then said they would apply the $50 discount onto the 2nd ($45) and 3rd ($5) month.
Thanks, I have updated the post to show $100 GC
Deal Addict
Nov 8, 2005
1026 posts
249 upvotes
Ottawa
Talking to chat a second time and acting like a new customer, they are giving the 25 bill credit and 100 gift card. I havent mentioned im a current customer. I will go ahead and cancel my internet once my order is put in, thx OP :)

Chat also told me this is the same deal they will offer for black friday
Deal Addict
User avatar
Jun 13, 2008
1828 posts
884 upvotes
Up in the air
idunno1987 wrote: Talking to chat a second time and acting like a new customer, they are giving the 25 bill credit and 100 gift card. I havent mentioned im a current customer. I will go ahead and cancel my internet once my order is put in, thx OP :)

Chat also told me this is the same deal they will offer for black friday
Did you go for the 100/10 at $70, so $45/mnth and a $100 GC?
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Deal Addict
Nov 8, 2005
1026 posts
249 upvotes
Ottawa
flyboy320 wrote: Did you go for the 100/10 at $70, so $45/mnth and a $100 GC?

Exactly what I got, then I just checked my current bill, im good until January for my current deal (35 off 70 for 100 MBPS) Im going to try and delay the install until January. Not sure how it will go lol
Newbie
Aug 13, 2013
48 posts
20 upvotes
Toronto
Got 100/10 for $45 with $100 prepaid card through chat.
Thanks
Newbie
Oct 4, 2018
6 posts
3 upvotes
Deedee33 wrote: Got 100/10 for $45 with $100 prepaid card through chat.
Thanks
Hi, Do you have the name of the agent? Do you live in Ontario? I could not ask for that offer (100/10 for $45 with GC). The agent said my location does not have that deal. I live in Toronto. Thanks.
Newbie
Aug 13, 2013
48 posts
20 upvotes
Toronto
Hi, I got it through agent Emma. I’m from Toronto. She initially offered the plan at $70. I straight up asked for $25 credit with $100 GC and she agreed. Hope this helps.
Member
Apr 21, 2010
222 posts
111 upvotes
Ontario
Just want to add to this.

Agent tried to lie to me saying that they’ll “waive” my last bill because I’m cancelling mid cycle but in reality I’ve already paid the last month. Internet bills are paid a month in advance. Just spreading word so you don’t get cheated.

The clause in the contract says if you cancel mid cycle, you lose your promotion but should still be pro rated back your full price.
MacPod wrote: Just called to cancel my 50Mbps service that I had been paying full price $60/mo since my previous promo expire in May. Had called in May and June to ask for extending the discounts but no luck. Today, all they could offer was a measly $10/mo off. Already switched over to the Fido deal now.

When I asked them about the pro-rated billing and refund since I had already auto-payed this month's bill and there was about 18 days left before next bill date, the CSR seemed confused as to "if" I will be receiving a refund cheque. Does anyone have past experience with cancelling Virgin mid-billing cycle and mailed a cheque for the refund? I'd expect my next bill to show final bill with a balance credit of $36+tax which I would then later receive a cheque in the mail for that amount.

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