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Voila by Sobeys - Anytime Delivery Pass is $69.99 (50% off reg price) GTA

  • Last Updated:
  • Jan 24th, 2023 10:03 am
[OP]
Newbie
Jan 18, 2023
1 posts
9 upvotes

Voila by Sobeys - Anytime Delivery Pass is $69.99 (50% off reg price) GTA

Deal Link:
Price:
$69.99
Savings:
50% off
Expiry:
February 12, 2023
Retailer:
Voila
New customers only. *Receive 50% off 12-Month anytime delivery pass! Offer valid from January 16, 2023 to February 12, 2023. I have used the service around 5 times now and have been really happy with the customer service, plenty of delivery times available and good produce. Good for those who may be on the fence. Could make a new account for those who have existing delivery pass possibly?
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Last edited by aasoror on Jan 20th, 2023 5:53 am, edited 4 times in total.
Reason: link cleanup
43 replies
Deal Addict
Nov 26, 2008
2788 posts
1250 upvotes
North York
Does this give you unlimited free deliveries or it just let's you pick delivery times that are already fully booked or both? Surprised the promotion and sales pages don't have more information given that it is restricted to new customers who have never used voila.

Edit: found a bit more info here

https://voila.ca/content/faq#q48

So does that mean voila delivery is not usually a flat rate unless you buy the pass? How much savings is it on average? I see there is a mid week delivery pass for free mid week deliveries so how much do those cost? Thanks!
Deal Addict
Mar 22, 2017
2535 posts
3393 upvotes
West GTA
I've personally used this service a number of times while the pandemic was still in 'full on' mode, and I was pleasantly surprised. The meats and produce was excellent, lasting longer in the fridge than stuff from the store. Selection was also quite good. When I looked into why, it's because the service shipped directly from the distribution center so the food was fresher than in the store, and since it shipped from the distribution center the selection was better and more reliable than at any one store. I didn't have as good of an experience with Loblaws equivalent, which at least at the time used a third party service to shop at the nearest retail location.

I'm the kind of person that likes to go to the store, but I liked this service and would use it again. It's not the cheapest option for groceries though, it's a lot cheaper to shop at an ethnic store for a lot of staples, produce and meats (like 2/3 the price vs Sobeys/Loblaws/Metro/Longos etc.).
Newbie
May 24, 2019
97 posts
49 upvotes
Quebec
I have a different experience, but it might be because I'm in Quebec and not GTA.

I like the service in theory, but I'm not pleased so far.

Products are more expensive. I expected that, but you should bear in mind it's not close to what you'd have in a regular store circular.

What bothers me the most is they show me products that I put in cart and they then tell me they are not available at checkout. For me that's infuriating, especially when I wanted to make a small order (35$ min).

My expectation was to replace my weekly trip to the grocery store and the service doesn't really let me do that if I'm not ready to pay double on some items and miss their own special offers.

Edit: to be fair, the products I received were fresh and delivered on time though. I think I would really like the service if it was improved a bit.
Deal Fanatic
Aug 31, 2010
6935 posts
5865 upvotes
quazy wrote: Does this give you unlimited free deliveries or it just let's you pick delivery times that are already fully booked or both? Surprised the promotion and sales pages don't have more information given that it is restricted to new customers who have never used voila.

Edit: found a bit more info here

https://voila.ca/content/faq#q48

So does that mean voila delivery is not usually a flat rate unless you buy the pass? How much savings is it on average? I see there is a mid week delivery pass for free mid week deliveries so how much do those cost? Thanks!
Just gives you access to delivery in any available timeslot (maybe it's full for non delivery pass customers?) But there's no special access to timeslots that are not available.

Delivery fee is fixed, but depends when you're getting delivery. I believe mornings/evenings are more than midday, for example, and fri-sun is more than mon-thurs. I believe this is/was how Loblaws prices click and collect as well.

edit: Voila is more expensive, for sure, but we've had a really good experience over the past ~2 years with it. Produce is top notch and the meats are good.. any issues we've had we send a quick email with pictures and they usually refund it immediately if it's not up to spec. In comparison, we've had less than ideal experiences with Loblaws pickup/delivery as it's all picked from a store by someone who doesn't really care about what you get and/or is what in-person shoppers have picked over. Voila is automated from a central location, apparently.

So, I'd order it like so: Voila > visiting the store > Loblaws delivery/pickup, with the first to swapping places depending on budget. That's my experience, at least, for people to consider.
Jr. Member
Oct 30, 2008
127 posts
304 upvotes
Toronto
Looks like this offer works for anyone who doesn't have a delivery pass right now, even if they've had one in the past. Good deal since you can use your $ off promo codes and get the delivery fee waived + get free samples (without the delivery pass, you can only use a free delivery promo code or a dollar off promo code since they system don't let you use multiple codes in one order).
Deal Addict
User avatar
Feb 14, 2002
1788 posts
578 upvotes
Toronto
Good price, for ppl who like the convenience. The unlimited weekday pass is normally around $100 or so, so this is cheaper than that.

Otherwise it's $8 flat per delivery. So this $60 price for unlimited anyday deliveries works out to $5 per month. Therefore if you shop on Voila at least once a month, it's better than paying $8 a delivery.
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Sr. Member
Apr 20, 2021
504 posts
698 upvotes
pob444 wrote:
Products are more expensive. I expected that, but you should bear in mind it's not close to what you'd have in a regular store circular.

Really? When it launched in Ontario it followed Sobeys pricing and flyers. When did that change?
Newbie
Mar 17, 2019
64 posts
92 upvotes
I used viola prior to the summer , however the prices at sobeys / viola have gone a bit too high that it didn’t make sense anymore for me. I was able to buy a full grocery for myself and husband for roughly 150 a week and it was easily getting up to 200/250 … we went back to doing Walmart pickups … prices for what we buy is significantly cheaper .. and there is no fee for pickups at Walmart as long as it is booked at least a number of hours ahead of time.
Deal Addict
Oct 24, 2010
2662 posts
2666 upvotes
Ottawa
pob444 wrote: I have a different experience, but it might be because I'm in Quebec and not GTA.

I like the service in theory, but I'm not pleased so far.

Products are more expensive. I expected that, but you should bear in mind it's not close to what you'd have in a regular store circular.

What bothers me the most is they show me products that I put in cart and they then tell me they are not available at checkout. For me that's infuriating, especially when I wanted to make a small order (35$ min).

My expectation was to replace my weekly trip to the grocery store and the service doesn't really let me do that if I'm not ready to pay double on some items and miss their own special offers.

Edit: to be fair, the products I received were fresh and delivered on time though. I think I would really like the service if it was improved a bit.
Sobeys/Farm Boy is expensive to begin with, but the couple times I used Voila I only bought things that weren't more expensive and ended up saving money. I'd use them again to stock reasonably priced pantry items. That said, I agree that it won't and can't replace our weekly grocery store trip because the Sobeys price point in general is higher than I'm willing to pay.

My biggest complaint was actually that everything comes in plastic bags. We had a relatively small order that I would have fit in 2 reusable bags delivered in 10 plastic bags.
Deal Fanatic
Aug 31, 2010
6935 posts
5865 upvotes
Dynatos wrote: My biggest complaint was actually that everything comes in plastic bags. We had a relatively small order that I would have fit in 2 reusable bags delivered in 10 plastic bags.
Doesn't change anything, but with your next delivery you just leave the bags on the porch and the driver will take them for "recycling".
Deal Addict
Oct 24, 2010
2662 posts
2666 upvotes
Ottawa
hvc wrote: Doesn't change anything, but with your next delivery you just leave the bags on the porch and the driver will take them for "recycling".
We just used them as garbage bags. They're actually bigger than normal grocery bags, so worked well in the trash.

But if I used Voila as a weekly service, I couldn't imagine getting 10+ bags every week.
Deal Fanatic
Aug 31, 2010
6935 posts
5865 upvotes
Dynatos wrote: We just used them as garbage bags. They're actually bigger than normal grocery bags, so worked well in the trash.

But if I used Voila as a weekly service, I couldn't imagine getting 10+ bags every week.
I have a drawer full of bags.. i always forget to put them out lol and then one unlucky driver gets a bag of like 100 bags when I do remember.

But, yes they are pretty good quality and size, so they come in handy to have a few around the house.. just not 100.
Deal Addict
Oct 24, 2010
2662 posts
2666 upvotes
Ottawa
hvc wrote: Just gives you access to delivery in any available timeslot (maybe it's full for non delivery pass customers?) But there's no special access to timeslots that are not available.

Delivery fee is fixed, but depends when you're getting delivery. I believe mornings/evenings are more than midday, for example, and fri-sun is more than mon-thurs. I believe this is/was how Loblaws prices click and collect as well.

edit: Voila is more expensive, for sure, but we've had a really good experience over the past ~2 years with it. Produce is top notch and the meats are good.. any issues we've had we send a quick email with pictures and they usually refund it immediately if it's not up to spec. In comparison, we've had less than ideal experiences with Loblaws pickup/delivery as it's all picked from a store by someone who doesn't really care about what you get and/or is what in-person shoppers have picked over. Voila is automated from a central location, apparently.

So, I'd order it like so: Voila > visiting the store > Loblaws delivery/pickup, with the first to swapping places depending on budget. That's my experience, at least, for people to consider.
I'd agree that Voila is way better than Loblaw brand(s)/Walmart pickup.

I had too many bad experiences with RCSS and Walmart pickup that I stopped using them pretty quickly. Their apps were so terrible that building an order took longer than walking through the store, if I allowed substitutions they'd end up substituting for something more money, if I didn't allow substitutions I'd have an incomplete order, I got items that were about to expire more than once (4L of milk expiring the next day. yup).

I'd always need to make a second trip a as a result, so it was actually wasting time.
Sr. Member
User avatar
Oct 28, 2005
620 posts
521 upvotes
Dynatos wrote: if I allowed substitutions they'd end up substituting for something more money
In my experience, Walmart does not charge more when they substitute even if the substitution is more expensive. I've been very happy with their service. They even send me a $10 voucher as an apology if a certain number of items in my order was out of stock.

Also, if something in the order is about to expire or damaged, you can request a refund online painlessly, and Walmart will refund that amount with no hassle.

I do prefer building my Walmart orders on my PC though, not through the app.

Sobeys on the other hand, when I have to go there, I feel as if the prices are a joke. They are WAY higher than the prices I'm used to in Walmart or No Frills. I genuinely don't understand why people shop there!
Last edited by tivo_box on Jan 20th, 2023 11:05 am, edited 1 time in total.
Member
May 30, 2021
449 posts
556 upvotes
Shame that loblaws doesn't offer any type of discount for grocery delivery if you are PC insiders subscriber. Alternatively, some grocery stores are on doordash/uber so if you have the eats pass/dashpass with them you can get groceries thru them, but I'm sure its way more expensive. I personally havent had any bad experience with the PC express pickup,

I get more offers for Voila than I do the other pickups, just haven't actually tried them yet. Will probably try them this weekend.
Member
Jul 30, 2015
236 posts
348 upvotes
Ottawa
Sobeys is too expensive to take advantage of this!!!
Sr. Member
Nov 30, 2018
613 posts
644 upvotes
Toronto, ON
I like to touch my apples, bananas, oranges, veggies, etc before I buy them. Maybe this service is good for restaurant owners or rich folks or folks who don't drive.
Deal Guru
User avatar
Mar 4, 2004
10007 posts
2841 upvotes
Montreal
Over priced "warehouse in the middle of nowhere" prices, no flyer prices....stick with Metro and local prices/store/employees that pack your stuff. Don't support this.

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