Walmart.ca Authorization Expired, Item Not Delivered
I can't believe I work for Walmart and I'm posting this here. My management and Walmart.ca call centre weren't very helpful. I ordered for something on Walmart.ca for Black Friday. The item says it's been processing since last Friday. This morning, I got a text alert from my credit card saying the authorization was expired and the money added back to my credit limit. I called Walmart.ca this morning and was told that the tracking isn't being updated for many items. However, as today was the item's expected delivery date that it should be here today or tomorrow and they're using couriers who deliver Saturdays. I was told if the item isn't delivered by Monday to call back.
Has this happened to anybody else?
Has this happened to anybody else?