Shopping Discussion

Walmart.ca - Verify Identity - PRESS & HOLD Problems?

  • Last Updated:
  • Apr 4th, 2021 10:40 pm
[OP]
Deal Guru
Jul 19, 2012
14707 posts
4810 upvotes
Montreal

Walmart.ca - Verify Identity - PRESS & HOLD Problems?

Since Walmart instituted their latest (and quite bizarre) security measures this morning, I can no longer shop there using any of my browsers or computers.

Often when I load a product, it pops up a "Verify Your Identity" captcha page and you are asked to PRESS AND HOLD a button to get a Checkmark. I do this, I get the checkmark, but it pauses and then errors out with a "Please try again" error in red. Rinse and repeat this in an endless loop. And I've tried this on multiple browsers and computers, all with the same result - at some point I get the dreaded Captcha screen and I can't get out.

I have also noticed that many companies stupidly block IPs (home users share dynamic IPs), so I may have just got a bad Bell IP that some nimrod was hammering for a PS5. It also could be traffic-related, with the constant PS5 pinging and traffic overloading the Walmart captcha system.

Anyone else experiencing this?

walmart_block.JPG
My last and final digital game I purchased at PSN from those Sony Devils was on November 22, 2020 - Ban that Sorny!
21 replies
Deal Expert
User avatar
May 22, 2005
20389 posts
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GTA
I got this with my fido cable internet, I had to use a VPN to bypass it.
[OP]
Deal Guru
Jul 19, 2012
14707 posts
4810 upvotes
Montreal
coriolis wrote: I got this with my fido cable internet, I had to use a VPN to bypass it.
Thanks for confirming I'm not the only one running into this BS.
My last and final digital game I purchased at PSN from those Sony Devils was on November 22, 2020 - Ban that Sorny!
Deal Addict
User avatar
Nov 25, 2004
3030 posts
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London
ebay started doing something similar not long ago were they make u slide a puzzle piece in to the right spot. only guess i have is companies try to make sure a real person is logged in buying stuff vs someone using a bot to buy up high demand items?
[OP]
Deal Guru
Jul 19, 2012
14707 posts
4810 upvotes
Montreal
aaron158 wrote: ebay started doing something similar not long ago were they make u slide a puzzle piece in to the right spot. only guess i have is companies try to make sure a real person is logged in buying stuff vs someone using a bot to buy up high demand items?
Hey, I don't mind Captcha pages ASSUMING THEY ACTUALLY FUNCTION AS INTENDED, but as stated earlier, the Walmart page will not let you pass (due to bad design or overloaded traffic) and you literally have to log out and go back, then hope you don't hit that dreaded page again.
My last and final digital game I purchased at PSN from those Sony Devils was on November 22, 2020 - Ban that Sorny!
Deal Addict
User avatar
Nov 25, 2004
3030 posts
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London
JackWhyte wrote: Hey, I don't mind Captcha pages ASSUMING THEY ACTUALLY FUNCTION AS INTENDED, but as stated earlier, the Walmart page will not let you pass (due to bad design or overloaded traffic) and you literally have to log out and go back, then hope you don't hit that dreaded page again.
leave it to walmart to put in a broken feature?
Member
User avatar
Mar 24, 2009
412 posts
118 upvotes
Toronto
Just yesterday this failed for me in Firefox but worked in Chrome on the same computer. FF is my default and I have some privacy plugins installed, maybe that was the issue?
Deal Addict
Jun 1, 2008
3435 posts
4327 upvotes
funny.. I saw the same thing and was wondering if it was legit... I tried few times, couldn't get past it ( chrome ). What a joke..
[OP]
Deal Guru
Jul 19, 2012
14707 posts
4810 upvotes
Montreal
This block is popping up more and more often, and there doesn't seem to be any way to get by it once it latches onto your browser.

I'm going to reboot the modem to see if I can actually shop at Walmart.ca again.
My last and final digital game I purchased at PSN from those Sony Devils was on November 22, 2020 - Ban that Sorny!
Newbie
Nov 13, 2020
1 posts
1 upvote
After I disable adblocker, the issue is gone!
Deal Addict
User avatar
Apr 25, 2012
1101 posts
406 upvotes
same here. can't add anything to my cart. what a f'in joke!
Koodo $40/8GB+5GB addon
Sr. Member
User avatar
Jun 14, 2005
670 posts
86 upvotes
Ottawa
I was having the same problem as OP. I disabled ad blocker in Chrome and it fixed the problem.
[OP]
Deal Guru
Jul 19, 2012
14707 posts
4810 upvotes
Montreal
The adblocker in Chrome sounds like a possible solution for that browser, but I don't have ad blockers on either Firefox or Edge, and they still get hit with the Walmart Blockade.
My last and final digital game I purchased at PSN from those Sony Devils was on November 22, 2020 - Ban that Sorny!
Newbie
Jul 26, 2020
36 posts
57 upvotes
This is 100% caused by ad blocking software.

The fact the ad blocker causes issues demonstrates that they are either using a marketing platform to verify you or trying to snoop info they shouldn't!
Member
Jan 16, 2008
335 posts
131 upvotes
Chatham
Yep, I got this too. Won't be shopping online @ Walmart now.
Deal Addict
Dec 24, 2008
3511 posts
1118 upvotes
Belle River
I've joined this club, adding walmart.ca to safe sites wasn't good enough, I had to completely uninstall uBlock Origin because I couldn't find an on/off feature.
Newbie
Nov 15, 2020
1 posts
me too i did order around it somehow just added to shopping basket but do not click to ask for any details or this pops ... called Walmart and they said nothing to do with them hire a professional! give me a break. it is very annoying. has been 3 days now.
Jr. Member
Nov 22, 2018
147 posts
144 upvotes
Brampton, On
hystavito wrote: I've joined this club, adding walmart.ca to safe sites wasn't good enough, I had to completely uninstall uBlock Origin because I couldn't find an on/off feature.
If using chrome, you may have unpinned UO icon from your upper toolbar. You can always go into extensions and pin it back. Once you have the UO Red Shied icon, in there you should find the big ON/OFF button which you can use to toggle it on/off for the site you are on. Note that if you toggle it off then on again, those cookies that now Walmart has successfully written, remain cached until you delete them manually or if you have the option set to clear cache when you close your browser. (Meaning that if you toggle it off then on again, Walmart may still be able to read those cookies it stored when UO was off, and thus temporarily not bother with these verification attempts).

I don't have an account at Walmart, simply just click a link from a google product I might be searching and I get this Press/Hold crap until I toggle OU off. I don't know what they do, but UO reports up to 80-90 blocked attempts.

Likewise, you don't even need to have an Ad Blocker installed to get into this nonsense. All you need is to have cookies and maybe even 3rd party cookies disabled in you browser.
[OP]
Deal Guru
Jul 19, 2012
14707 posts
4810 upvotes
Montreal
hystavito wrote: I've joined this club, adding walmart.ca to safe sites wasn't good enough, I had to completely uninstall uBlock Origin because I couldn't find an on/off feature.
Just click on the UO icon at the top-right of the browser (or add it if it's not there) when you're surfing on Walmart.ca and then click the blue power icon to shut off ad-blocking on that site.

On a similar note, Best Buy is *really* starting to tick me off with their disappearing "Best Buy Only" slider in various sections - it happens all the time (especially in Gaming) and manually parsing through all the 3rd-party Marketplace junk gives me a freaking headache.

bb_missing.JPG
My last and final digital game I purchased at PSN from those Sony Devils was on November 22, 2020 - Ban that Sorny!

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