I can't tell if this is sarcasm or not.Musiq Soulchild wrote: ↑ File an FCC complaint. AT&T will reach out to you and fix the issue for you.
Walmart US / AT&T
Locked: $40 AT&T 25GB Plan is BACK [Canada / US / Mexico Usage]
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- torontotim
- Deal Fanatic
- Nov 17, 2012
- 5381 posts
- 5003 upvotes
- Toronto
- torontotim
- Deal Fanatic
- Nov 17, 2012
- 5381 posts
- 5003 upvotes
- Toronto
I'm working their social media people through Facebook.
- Musiq Soulchild
- Deal Addict
- Apr 6, 2007
- 3089 posts
- 738 upvotes
- Toronto
Seems like you don’t want to help yourself.torontotim wrote: ↑ I can't tell if this is sarcasm or not.
Good luck.
- yau1225
- Deal Addict
- Jun 21, 2011
- 1256 posts
- 1450 upvotes
- 49.2827°N 123.1207°W
- banker8
- Deal Addict
- May 7, 2019
- 1470 posts
- 1287 upvotes
- Ontario
Welcome to the Walmart AT&T plan :-)
You're on the right track, insofar as what to do. Here's a recent summary I prepared, for a fellow member in need of advice:
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https://forums.redflagdeals.com/walmart ... #p31148942
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Last edited by banker8 on Jul 11th, 2019 11:37 pm, edited 2 times in total.
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- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
If you call on the phone, try to get a supervisor as quickly as you can. The agents will tell you excuses that make sense to them and the supervisors will tell you that the agents are incorrect.torontotim wrote: ↑ I'm still fighting for the data, and did stop back at a Walmart where they actually have promo material on the plan now. 2 weeks ago they had no clue about it.
No mention of having to keep the SIM in for any period of time let alone indefinitely, but no mention of NOT needing to either. I had an agent play that game with me today. You bought a prepaid phone at Walmart, it's a Walmart specific promo, so you should assume you have to use the Walmart prepaid phone. Huh? Sheesh.
Otherwise, I’ve found that facebook is most helpful, followed by an FCC complaint, then the community forum. I had no response from twitter.
Last edited by souledge on Jul 11th, 2019 11:47 pm, edited 1 time in total.
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
Not sarcasm.torontotim wrote: ↑ I can't tell if this is sarcasm or not.
Everyone’s who’s filed an FCC complaint has received a call from the office of the president of AT&T.
Seriously, read the thread.
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
That’s a general prepaid clause, not the walmart specific plan. iPhones & flagship android’s can be bought from AT&T PREPAID on the $50 plan, so that “type” of device satisfies the clause. Generally, this clause prohibits moving SIM’s from a tablet plan to a phone.
As otherwise posted, the walmart-specific offers do not mention the SIM card.
- FrugalCanadian
- Newbie
- Nov 5, 2018
- 15 posts
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
Looks like your account is screwy with 24.8 GB in a 8+8 plan. I assume you’ve escalated?FrugalCanadian wrote: ↑ For me, this still isn't the case.
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
- beezus888
- Sr. Member
- May 19, 2008
- 777 posts
- 365 upvotes
Do you think this 33 GB setup will be fixed? I have e the same thing.
- dpflem
- Newbie
- Jan 9, 2013
- 21 posts
- 8 upvotes
- The Hammer
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
I'll have what you're having.
- beezus888
- Sr. Member
- May 19, 2008
- 777 posts
- 365 upvotes
Does anyone have more than 50 gb? Lol. I thought 33 gb was already great. Using my old S3 for my freedom mobile plan and that works like a charm. Can't wait til that plan is over soon. I am not showing any data being used when I log into my account. This is strange. Not sure if I am the only one experiencing this.
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
They're trying to figure out how to do an out of state relocation without destroying the balance on the account.
More fun awaits. Expected resolution Sunday.
More fun awaits. Expected resolution Sunday.
- banker8
- Deal Addict
- May 7, 2019
- 1470 posts
- 1287 upvotes
- Ontario
- ayosnato
- Member
- Apr 22, 2015
- 280 posts
- 94 upvotes
- Ottawa, ON
I believe once you hit below 17GB it will show the right amount of bonus data. Mine previously showed 25GB of bonus data but after going below 17GB it shows the true amount of bonus data.
- evafza
- Newbie
- Jun 16, 2019
- 29 posts
- 36 upvotes
After over three weeks of endeavor, I finally got 17gb bonus data on my account. (It shows 24.7gb actually, and I think it will change in the next circle.). In whatever scenarios that you didn't get the Walmart promotion, please keep it up. The quickest way to solve the bonus data issue is to create a case with a case number and let the At&T technical support solve the issue. And, if I read the terms and conditions correctly, I believe we should not be worried about the IMEI check, because there is no any sentence or word saying that the customer needs to use the prepaid phone instead of his/her own phone. What if the prepaid phone is broken and the customer still wants to use the AT&T service, is he/she able to remove the sim card from the broken phone and place it in a new phone? If AT&T does require customer to keep using the prepaid phone for the promotion, it really needs to mention, which is not the case.
- souledge
- Deal Addict
- Jun 7, 2009
- 1308 posts
- 1287 upvotes
- Toronto
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