Water heater buyout
I am having issue with water heater company Sandpiper solutions. I had a buyout quote given to me back in September of 2017 and decided to just rent because I didnt want to pay $4623 including hst. Its a tankless water heater btw.
Fast forward last week I received the bill for Feb and they jacked up rental by $5/month and called to inquire why the increase and apparently they are "allowed" to increase rental cost 3.5% every 12 months. I was not aware of this because this is a new build and house was contracted out to these guys for renting.
Anyway I requested another buyout quote and they actually raised the cost to $5153 including hst. I am just getting run around that so called "manager" will contact me which they never did and saying last quote was incorrect... I am not paying more for almost a year old unit because I moved in May of 2017.
What are my options here?
Fast forward last week I received the bill for Feb and they jacked up rental by $5/month and called to inquire why the increase and apparently they are "allowed" to increase rental cost 3.5% every 12 months. I was not aware of this because this is a new build and house was contracted out to these guys for renting.
Anyway I requested another buyout quote and they actually raised the cost to $5153 including hst. I am just getting run around that so called "manager" will contact me which they never did and saying last quote was incorrect... I am not paying more for almost a year old unit because I moved in May of 2017.
What are my options here?