Wearing masks inside a grocery store
I spoke to a few of them as well as the customer service desk and they said they can’t do anything about it and that he’s a regular customer that doesn’t wear a mask. From the employee’s reactions, I can hear it in their voices that they are powerless to do anything. I feel bad for them because they’re the ones who are exposed to the public working everyday and have a higher chance of catching Covid. As I was speaking to them, I was thinking about of all the outbreak at other supermarkets and work places. I was told that Whole Foods policy is to take a customer’s temperature and let them in if they don’t want to wear a mask, employees can’t do anything unless the policy changes. I actually said I should put in a complaint, and they’re like good that’s the only way for management to change.
I mentioned Longo’s and some other stores have a strict no mask no service policy, so I was so surprised Whole Foods doesn’t have a similar policy.
As a customer, I have a choice on where to shop and on this trip I ended up not buying anything after seeing this customer walk around without a mask. I observed him, he made stops to the prepared foods counter, produce area and seafood area and he kept touching his face and beard. So now I’m thinking to myself, what if he touched some produce that I wanted to buy, or if he has covid and now all the employees he’s interacted will catch it.
If I don’t feel safe, I’m thinking others may have similar feeling if you encountered customers without masks at a grocery store. Is there any way we can let Whole Foods know they need to better protect their employees and customers? I’m not going to shop there until the policy changes, I don’t feel safe after what I saw yesterday and it's not safe for their employees. What would you have done in my situation and can we do anything? Anyone have friends that work at the Management level at Whole Foods that can pass along what's happening?
Do you feel safe with others around you indoors without a mask or am I over reacting?