Weiser lock Smart Key unlearning themselves?

Oct 24th, 2009 11:21 pm

#1

JasonSolaris [OP]: Jr. Member; Mar 10, 2005; 193 posts; 7 upvotes; Vancouver

Oct 24th, 2009 11:21 pm

Weiser lock Smart Key unlearning themselves?

Hi. I recently purchased 4 sets of Weiser Smart Keys deadbolts for the house and decided to make the front and back doors the same for convenience. It worked great, for 1 day. The last time we used it to open the door, it unlocked, but won't work anymore, as if it was a different key. The original key didn't work either. It seems that it totally unlearned everything.

Since it only a day old, going to return it, but concerned with the other on the house. Any had any problems with these locks?
Thanks

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Oct 25th, 2009 12:20 am

#2

stealth: Deal Expert; Aug 9, 2004; 21876 posts; 466 upvotes; Newmarket

Oct 25th, 2009 12:20 am

No problems here, months later...love them. So much better design than Schlage.

Oct 25th, 2009 1:01 am

#3

woof: Deal Fanatic; Mar 21, 2002; 6474 posts; 1118 upvotes

Oct 25th, 2009 1:01 am

Wow! Never knew this existed.

Oct 25th, 2009 1:32 am

#4

JasonSolaris [OP]: Jr. Member; Mar 10, 2005; 193 posts; 7 upvotes; Vancouver

Oct 25th, 2009 1:32 am

stealth wrote: ↑No problems here, months later...love them. So much better design than Schlage.

I should have asked, but did you re-key them and still working fine?
Thanks

Oct 25th, 2009 3:12 am

#5

Keigotw: Deal Expert; Mar 25, 2003; 16221 posts; 4758 upvotes; Markham

Oct 25th, 2009 3:12 am

JasonSolaris wrote: ↑I should have asked, but did you re-key them and still working fine?
Thanks

I have them
I re-key them and it been 2 years and no problem @ all (knock on wood)

Oct 25th, 2009 1:39 pm

#6

stealth: Deal Expert; Aug 9, 2004; 21876 posts; 466 upvotes; Newmarket

Oct 25th, 2009 1:39 pm

JasonSolaris wrote: ↑I should have asked, but did you re-key them and still working fine?
Thanks

Yup, I use them at a rental property where I occasionally have to change the keys. Its great! To do the same thing with the schlage, the lock has to be removed and brought into a store like HD and an associate does it.

Re-read the instructions carefully and try it again.

Oct 25th, 2009 11:57 pm

#7

synaptech: Deal Addict; Jan 23, 2002; 4247 posts; 280 upvotes; Hamilton

Oct 25th, 2009 11:57 pm

using them for months -- no problems

Oct 26th, 2009 12:08 am

#8

Drthorne: Deal Fanatic; Nov 18, 2005; 5012 posts; 1390 upvotes; Kitchener

Oct 26th, 2009 12:08 am

you should give Weiser customer service a call, they are pretty good and will be able to help you

Oct 26th, 2009 11:18 am

#9

Majoram: Deal Addict; Dec 15, 2005; 2789 posts; 234 upvotes

Oct 26th, 2009 11:18 am

I bought a set of these but haven't installed them yet.

Just wondering, when you rekey, what do you use for new keys?
i.e. do you use a key you had lying around the house or do you somehow get a random key generated at a keymaker?

My Heatware
Location: Toronto

Oct 26th, 2009 11:20 am

#10

Brrr: Sr. Member; May 17, 2006; 536 posts; 99 upvotes

Oct 26th, 2009 11:20 am

I've had 5 of them for about a year, and not a problem. As others have stated, I'd go through the re-keying process again on that one lock and see if it solves the problem.

Oct 26th, 2009 1:21 pm

#11

stealth: Deal Expert; Aug 9, 2004; 21876 posts; 466 upvotes; Newmarket

Oct 26th, 2009 1:21 pm

Majoram wrote: ↑I bought a set of these but haven't installed them yet.

Just wondering, when you rekey, what do you use for new keys?
i.e. do you use a key you had lying around the house or do you somehow get a random key generated at a keymaker?

You can try old keys, I did.

Oct 27th, 2009 9:54 am

#12

DTOM: Jr. Member; Jul 17, 2006; 155 posts; 18 upvotes; Toronto

Oct 27th, 2009 9:54 am

Hi. Just heard about these locks. Is it possible for someone to re-key your lock if they have their own Smartkey tool?

Oct 27th, 2009 9:58 am

#13

Little Tim: Deal Addict; May 24, 2008; 3229 posts; 1123 upvotes; Toronto

Oct 27th, 2009 9:58 am

DTOM wrote: ↑Hi. Just heard about these locks. Is it possible for someone to re-key your lock if they have their own Smartkey tool?

No, because you need the original key to make the tool work.

+1

Oct 27th, 2009 10:00 am

#14

coolspot: Deal Expert; Oct 6, 2005; 16621 posts; 2324 upvotes

Oct 27th, 2009 10:00 am

DTOM wrote: ↑Hi. Just heard about these locks. Is it possible for someone to re-key your lock if they have their own Smartkey tool?

There was a thread about this on a lock picking forum.

However, it took the lock picker 20 minutes to pick the lock.

Oct 27th, 2009 11:11 am

#15

Majoram: Deal Addict; Dec 15, 2005; 2789 posts; 234 upvotes

Oct 27th, 2009 11:11 am

stealth wrote: ↑You can try old keys, I did.

Problem is that I don't have any old keys around.
This is my first home. So any keys I had before were for rentals and I returned those.

Anyone know if a key place would make a random key?

My Heatware
Location: Toronto

Oct 27th, 2009 2:02 pm

#16

jonnyyaa: Sr. Member; Jun 1, 2006; 517 posts; 78 upvotes; NB

Oct 27th, 2009 2:02 pm

what's the normal/sale price on these Weiser lock Smart Key thing-a-ma-jigs?

Oct 27th, 2009 8:24 pm

#17

synaptech: Deal Addict; Jan 23, 2002; 4247 posts; 280 upvotes; Hamilton

Oct 27th, 2009 8:24 pm

Majoram wrote: ↑Problem is that I don't have any old keys around.
This is my first home. So any keys I had before were for rentals and I returned those.

Anyone know if a key place would make a random key?

You don't need a random key. Use the key that comes with it and then rekey the other locks you buy to the key from the first lock.

Oct 28th, 2009 12:48 am

#18

Keigotw: Deal Expert; Mar 25, 2003; 16221 posts; 4758 upvotes; Markham

Oct 28th, 2009 12:48 am

synaptech wrote: ↑You don't need a random key. Use the key that comes with it and then rekey the other locks you buy to the key from the first lock.

and save the keys from the other locks , so that later you can re-key again in case you loose the 1st key
and they sell A PACK of re-key sets too

Oct 28th, 2009 9:48 am

#19

Majoram: Deal Addict; Dec 15, 2005; 2789 posts; 234 upvotes

Oct 28th, 2009 9:48 am

synaptech wrote: ↑You don't need a random key. Use the key that comes with it and then rekey the other locks you buy to the key from the first lock.

Keigotw wrote: ↑and save the keys from the other locks , so that later you can re-key again in case you loose the 1st key
and they sell A PACK of re-key sets too

Doh! thanks! Where's the Homer Simpson emoticon?

My Heatware
Location: Toronto

Nov 4th, 2009 2:11 am

#20

JasonSolaris [OP]: Jr. Member; Mar 10, 2005; 193 posts; 7 upvotes; Vancouver

Nov 4th, 2009 2:11 am

This sucks. The 2nd Weiser Smart Key deadbolt that was never re-keyed won't work after about 1 week.. Going to return it and get a standard one..

Weiser lock Smart Key unlearning themselves?

Weiser lock Smart Key unlearning themselves?

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