Travel

Westjet now providing refunds for cancelled trips

  • Last Updated:
  • Oct 22nd, 2020 9:10 am
Sr. Member
May 24, 2018
592 posts
398 upvotes
Ontario
I saw a WJ tweet just now - Effective Monday November 2, we will begin to provide refunds (original form of payment) to eligible guests whose flights were cancelled by WJ as a result of COVID-19.

... I understand it has been a difficult time but it is still the right thing to do.
Last edited by hwyc2007 on Oct 21st, 2020 8:01 pm, edited 1 time in total.
Deal Addict
User avatar
Mar 3, 2012
3335 posts
1694 upvotes
GTA
Looks like their hands were forced by someone.
I love RFD! :)
Deal Fanatic
Aug 31, 2017
5052 posts
2863 upvotes
Westjet said they will not refund basic fares with the new refund lmao. Why do they keep causing people stress?
Last edited by MyNameWasTaken on Oct 21st, 2020 9:06 pm, edited 1 time in total.
Member
Mar 9, 2009
318 posts
554 upvotes
Winnipeg
Very strange how they aren't giving Westjet base fare refunds but are giving all Swoop refunds as per reports. I had a flight canceled with Swoop and had already initiated chargeback. Hope I get it soon.
Deal Fanatic
Aug 31, 2017
5052 posts
2863 upvotes
Winnipegian wrote: Very strange how they aren't giving Westjet base fare refunds but are giving all Swoop refunds as per reports. I had a flight canceled with Swoop and had already initiated chargeback. Hope I get it soon.
Strange and stupid. A lot of tickets are basic fare. It's like giving with one hand and taking with another. Maybe they should have just tiered the ticket refunds based on class.
Member
Mar 9, 2009
318 posts
554 upvotes
Winnipeg
I think they will face incredible backlash over the next few days for this. It doesn't look good to base refunds on class. That being said, why refund all the swoop ones, even base fare, but not West Jet?
Sr. Member
May 24, 2018
592 posts
398 upvotes
Ontario
The refunds will apply to all classes of fares including non-refundable basic fares, which the company initially said on its website were excluded from the policy change. - at least one source
Deal Expert
Aug 26, 2001
17877 posts
1441 upvotes
Richmond Hill, ON
^ everyone's already talking about this broseph

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