Westjet now providing refunds for cancelled trips

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Oct 22nd, 2020 9:10 am

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Oct 21st, 2020 7:45 pm

#181

hwyc2007: Sr. Member; May 24, 2018; 592 posts; 398 upvotes; Ontario

Oct 21st, 2020 7:45 pm

I saw a WJ tweet just now - Effective Monday November 2, we will begin to provide refunds (original form of payment) to eligible guests whose flights were cancelled by WJ as a result of COVID-19.

... I understand it has been a difficult time but it is still the right thing to do.

Last edited by hwyc2007 on Oct 21st, 2020 8:01 pm, edited 1 time in total.

Oct 21st, 2020 7:49 pm

#182

donutz01: Deal Addict; Mar 3, 2012; 3335 posts; 1694 upvotes; GTA

Oct 21st, 2020 7:49 pm

Looks like their hands were forced by someone.

I love RFD!

Oct 21st, 2020 8:23 pm

#183

MyNameWasTaken: Deal Fanatic; Aug 31, 2017; 5052 posts; 2863 upvotes

Oct 21st, 2020 8:23 pm

Westjet said they will not refund basic fares with the new refund lmao. Why do they keep causing people stress?

Last edited by MyNameWasTaken on Oct 21st, 2020 9:06 pm, edited 1 time in total.

Oct 21st, 2020 8:51 pm

#184

Winnipegian: Member; Mar 9, 2009; 318 posts; 554 upvotes; Winnipeg

Oct 21st, 2020 8:51 pm

Very strange how they aren't giving Westjet base fare refunds but are giving all Swoop refunds as per reports. I had a flight canceled with Swoop and had already initiated chargeback. Hope I get it soon.

Oct 21st, 2020 8:52 pm

#185

MyNameWasTaken: Deal Fanatic; Aug 31, 2017; 5052 posts; 2863 upvotes

Oct 21st, 2020 8:52 pm

Winnipegian wrote: ↑ Very strange how they aren't giving Westjet base fare refunds but are giving all Swoop refunds as per reports. I had a flight canceled with Swoop and had already initiated chargeback. Hope I get it soon.

Strange and stupid. A lot of tickets are basic fare. It's like giving with one hand and taking with another. Maybe they should have just tiered the ticket refunds based on class.

Oct 21st, 2020 8:57 pm

#186

Winnipegian: Member; Mar 9, 2009; 318 posts; 554 upvotes; Winnipeg

Oct 21st, 2020 8:57 pm

I think they will face incredible backlash over the next few days for this. It doesn't look good to base refunds on class. That being said, why refund all the swoop ones, even base fare, but not West Jet?

Oct 22nd, 2020 8:52 am

#187

hwyc2007: Sr. Member; May 24, 2018; 592 posts; 398 upvotes; Ontario

Oct 22nd, 2020 8:52 am

The refunds will apply to all classes of fares including non-refundable basic fares, which the company initially said on its website were excluded from the policy change. - at least one source

Oct 22nd, 2020 9:10 am

#188

konfusion666: Deal Expert; Aug 26, 2001; 17877 posts; 1441 upvotes; Richmond Hill, ON

Oct 22nd, 2020 9:10 am

^ everyone's already talking about this broseph

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