What to do: New 3yr contract or try to get retention plan with Rogers?
Option A: New contract available through work
400 daytime minutes
Unlimited evenings from 6pm
250 free incoming minutes
Unlimited text messaging
Billing by the second
1.5GB of data
Price: $59.40 plus $2.35 govt fee + HST (no activation fee)
Plus iPhone white 32gb for $269 on a new 3 yr contract
Current (corporate) blackberry plan with Rogers
200 daytime minutes
unlimited evenings/weekends (starting at 6pm, I believe)
Unlimited personal email (NO DATA)
No text messaging
Cost: $38/mo plus 911 fee and $6.95 access fee
I called customer service trying to get info on what options would be available if she upgraded to an iPhone. It sounds like even though she's eligible for a hardware upgrade, the cost of buying an iPhone using the upgrade offer is the same as just getting a new plan (both require a 3 yr contract, which is fine with us).
The voice/data plans they were offering (at least on my first call) were not stellar. I wasn't offered any special discounts; sounded like they were just rattling off the publicly available plan rates. Certainly nothing was being offered that compared favourably to the "Option A" plan I can get without any haggling through my work.
I would have thought that the long history on the existing account and the lack of an ongoing commitment would have been worth something. Should I be trying to negotiate a retention plan, or am I better off just opening a new account through work and closing the existing account (losing the hardware upgrade and "long" customer history in the process)?