Why do legit banking and billing websites still use pop ups?

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Dec 7th, 2019 6:37 pm

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Dec 7th, 2019 5:18 am

EugW [OP]: Deal Expert; Mar 23, 2009; 18862 posts; 4955 upvotes; Toronto

Dec 7th, 2019 5:18 am

Why do legit banking and billing websites still use pop ups?

Why do some legit websites require the use of pop ups for their own websites for basic functionality? Two I see are Fido.ca and Rogersbank.com for example. Yeah they have the same parent company but they are by no means the only ones guilty of this.

It just seems bizarre to me to need to disable pop up blockers to use a billing / banking site.

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Dec 7th, 2019 7:35 am

Devhux: Deal Addict; Jan 13, 2014; 2181 posts; 1232 upvotes; Calgary

Dec 7th, 2019 7:35 am

Lazy and/or poor coding. That's the reason.

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Dec 7th, 2019 9:59 am

Scote64: Deal Addict; Jan 21, 2018; 4357 posts; 4417 upvotes; Vancouver

Dec 7th, 2019 9:59 am

Because corporate web site designers are morons who constantly churn the design pointlessly to cause maximum confusion and incompatibility. It's called job insurance.

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Dec 7th, 2019 10:42 am

georvu: Deal Fanatic; Feb 4, 2015; 6422 posts; 2817 upvotes; Canada, Eh!!

Dec 7th, 2019 10:42 am

Yeah... recently Canadian Tire cc site been giving issues if don't turn off some security features under parental control.

3 months ago it did not.

.......
July 13, 2017 to October 25, 2018: BOC raised rates 5 times and MCAP raised its prime rate next day each time.

2020: BOC dropped rates 3 times and MCAP waited and waited to drop its prime rate to include all 3 drops.

Dec 7th, 2019 11:47 am

sexyj: Deal Guru; Feb 10, 2007; 12229 posts; 3384 upvotes

Dec 7th, 2019 11:47 am

Nothing wrong with pop ups.

Your argument can be said the same about people who use javascript blockers. Pop ups are effective for banking sites because the clientel are usually older.

These pop-ups aren't the same thing as the ones we see in early 2000's. Not sure what you are complaining about.

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Dec 7th, 2019 2:10 pm

Crichtonfan: Deal Addict; Mar 18, 2015; 1891 posts; 797 upvotes; Antarctica

Dec 7th, 2019 2:10 pm

Because their product managers have no clue at all.

Terrible UX all around.

Dec 7th, 2019 6:37 pm

EugW [OP]: Deal Expert; Mar 23, 2009; 18862 posts; 4955 upvotes; Toronto

Dec 7th, 2019 6:37 pm

sexyj wrote: ↑ Nothing wrong with pop ups.

Your argument can be said the same about people who use javascript blockers. Pop ups are effective for banking sites because the clientel are usually older.

These pop-ups aren't the same thing as the ones we see in early 2000's. Not sure what you are complaining about.

The problem is if you have pop-up blockers active, often some of these sites simply don't work properly. Then they send you a message to turn off pop-up blocking, which seems asinine in 2019.

If anything, perhaps some older clientele would often benefit MORE from blocking pop-ups, since such pop-ups from other sites can be the gateway to malware.

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