Why it's so hard for "some" banks to keep their promises and grant cash bonus offer?
A few years ago, I received a similar offer from TD ($300 cash for using their premium chequing account and 2 PADs). I set everything up and made sure my account has enough to waive the fee. 3 months later no bonus payout. Contacted TD and was told because they gave me the offer of no fee for premium account for 3 month so I would not get the $300 cash offer. I was like, WTF! I never heard about that offer, how can you reject the $300 offer in this way? I fought hard and they finally gave me $300 in the end.
Flash back to a few years ago again, I received an offer from Soctia for bonus scene points after opening premium chequing account. Same story, never received bonus scene points. Contacted them and after 2 months I got the missing points.
Why it's that hard for them to keep their promises? I mean if people don't fight for the bonus, they won't get anything. Is this legal in Canada?