Why should I stay with Telus for EPP on 5G?

A $50 fee is not much in the long-term. Look at the service, features, and support both provide. I would call Telus and let them know, hey Rogers is saying they can waive the activation fee or you able to do the same? Mention that you were also a former Telus customer on the Koodo brand to show that you rather remain with them. Maybe they can add on an additional service for no cost, more data, etc.

Telus also has a $60 20GB EPP plan, last I checked.

Whether or not each network works better for you is a personal thing. I don't know about Alberta but Telus/Bell has always been better compared to Rogers for me in southern Ontario. But at the end of the day, it's probably not that significant of a difference unless you have really bad luck and just happen to live and/or work in places where one of them does not have a close tower.

After being with Fido for a few months, I will never use the Rogers network again regardless of how enticing a particular deal might be. It was the worst service ever. I will only deal with Bell and Telus now.

Just today I noticed Rogers is offering $50/20GB unlimited BYOD...I am switching back to Rogers from Telus ($60/20GB BYOD)... Both are EPP plans.

DJ Trance AZ wrote: ↑ Just today I noticed Rogers is offering $50/20GB unlimited BYOD...I am switching back to Rogers from Telus ($60/20GB BYOD)... Both are EPP plans.

Where did you see this $50/20gb offering from Rogers iF BYOD?
I just ported back to Rogers yesterday for EPP and was offered the above plan for $60; regular price is $75.

willnwong wrote: ↑ Where did you see this $50/20gb offering from Rogers iF BYOD?
I just ported back to Rogers yesterday for EPP and was offered the above plan for $60; regular price is $75.

Go through your corporate wireless provider and they can help you. The plan only came out this morning...But I know Rogers did have the same plan for about $52/mth before.

I just called Telus Corporate EPP. They told me the $50 migration fee is a MUST and cannot be waived. Looks like I will be switching to Rogers then...

In lower mainland, I get better signal from Rogers than Telus/Bell. Telus and bell are faster but they don’t penetrate indoors as good as Rogers. Bottom floor of Metrotown at T&T is a great example of Telus network having no access.

tablo13 wrote: ↑ I just called Telus Corporate EPP. They told me the $50 migration fee is a MUST and cannot be waived. Looks like I will be switching to Rogers then...

Just make sure the LTE coverage is same. It depends on area . I used to have Fido and it's pretty much 3G everywhere. Even it shows LTE, the speed is slow. Don't switch just for 50 dollars

Good luck!

tablo13 wrote: ↑ I just called Telus Corporate EPP. They told me the $50 migration fee is a MUST and cannot be waived. Looks like I will be switching to Rogers then...

I would rather pay the extra $50 to be on a network that actually works.

Anyone have any luck getting the $45 activation fee waived?

I initially called the Rogers customer service sales line where a rep said he can surely waive the activation fee...

Called a few stores around and one store said they can do EPP plans and “try to” waive the activation fee. He said he didn’t want to make empty promises which is why he said he’ll try.

During the activation he somehow has trouble waiving the fee so he talks to Rogers live chat reps. Despite that he couldn’t waive the fee. “Oops we tried.”

Am I on the hook for the $45 activation fee now? Should I have left when he couldn’t waive the activation fee?

I mean, the plan is much cheaper ($50 20GB) so it’ll pay itself in like 4-5 months and $45 is still cheaper than Telus’s $50 migration fee...

Called and did a live chat, the CSRs said it’s up to the store to waive it. The guy who signed me up didn't even make a note on my account to waive the activation fee. I called the store again and they're like the notes on my account wouldn't do anything.

I contacted the office of the president but not sure if anything would happen...

So far my impression with the Rogers network is mostly positive. Some weaker spots where TELUS would be stronger. It's fast, just not as fast as TELUS (500+mbps max). I've gotten anywhere from 100-300+mbps. Only issue is the Ookla Speedtest app seems to prefer Rogers servers in Vancouver with the lowest ping, and Edmonton servers have a higher ping for the speed test... Anyone know why it is like this in Edmonton? Does Rogers have nothing for Edmonton unlike Telus?

This week they had a $50 20GB EPP plan. I haven’t jumped over as I don’t use this much data. Still good til 12pm Oct 31st.

MyNameWasTaken wrote: ↑ A $50 fee is not much in the long-term. Look at the service, features, and support both provide. I would call Telus and let them know, hey Rogers is saying they can waive the activation fee or you able to do the same? Mention that you were also a former Telus customer on the Koodo brand to show that you rather remain with them. Maybe they can add on an additional service for no cost, more data, etc.

This, I always scratch my head when others don't want to pay a small fee for a long term phone plan.