Wow Vistek Rentals. Dont use them
So I tried Vistek. Talked to someone, told them 3 times I needed the lens shipped to me since I live a few hours away from Toronto. They took my address, said it would be shipped out and here in plenty of time before my trip.
That day came and nothing, so I called them up and they had no record of me wanting it to be shipped. They wrote it down as I was going there to pick it up. When I explained everything they blamed it on hiring a lot of new staff who make mistakes, and they cant get it shipped out to me same day because it would be too expensive, but better luck next time. They then said they'd email me a promo code in case I rented from them again (ya right) and that email never came either.
Thats how they left it.
So not impressed. I now leave for NYC in a few hours without a lens I reserved 10 days ago.
Maybe others have had good luck but IMO, stay away from Vistek Rentals