Cell Phones

Xperia ZL No Mobile Data After Lollipop Update.

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  • Jun 10th, 2015 8:59 pm
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[OP]
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Dec 15, 2011
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Xperia ZL No Mobile Data After Lollipop Update.

I updated my ZL a couple days ago but cannot get mobile data connection. I went to the Sony Support website where they gave some suggestions, but it still doesn't work. Anyone have any ideas?
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Deal Expert
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Feb 24, 2003
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Toronto
Have you confirmed the APN settings? Did you try doing a factory reset?
[OP]
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If I do a factory reset, I will have to "erase everything". What does that mean? Will it erase everything and set it back to the condition I first bought it? Will all my apps, contact.... Etc be erased?
Deal Expert
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Yes, doing a factory reset will do all of those things.

If you are rooted, you can backup your apps using Titanium Backup, save them to your computer or SD card, and restore them after re-installing root and TB.

For the contacts, I just sync them with my gmail account. By logging into the Play store with your gmail account, the contacts should re-appear.

Did you check the APN settings to ensure they are correct?
[OP]
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Dec 15, 2011
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Just checked the APN settings and they were all blank. Did a search for it and filled it and now working. Thank you.
Deal Expert
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Feb 24, 2003
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That's great that it worked without a factory reset :)

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