Yet another Canadian Tire ripoff - New tires installation charges
However when I brought my CR-V in to the Kanata store to have the installation done I was told that the charge covering balancing would be $22.50 per wheel. When I asked how could it be so much the argument was "that includes the mounting and balancing". I pointed out that the mounting is already included for free according to the CanadianTire.ca website, The service adviser then tried to claim that $22.50 is the charge for balancing only. I reluctantly paid in order to get the job done.
After getting home and reviewing my invoice I noticed the $22.50 charged was indeed for "tire mount and balance", counter to what the service adviser had told me.
On the website page titled "The Truth About Buying Tires Online" (http://tires.canadiantire.ca/en/info-ce ... resOnline/) it is explicitly stated that the online tire program includes "free tire mounting on pickup" and further it states that "additional fees for balancing may apply". There is no mention of additional fees beyond that. In fact it states that there are "no hidden fees"
I inquired at the Kanata store about the cost of balancing only and was told it was $16.00 per wheel. After getting nowhere with the Kanata store service manager I sent an email to him and Canadian Tire Corporate customer support requesting a refund of the difference. I will let everyone know how I make out.