Automotive

Used Audi Q7 purchase question

  • Last Updated:
  • Feb 2nd, 2024 3:53 pm
[OP]
Member
Nov 20, 2008
396 posts
141 upvotes
Halifax, N.S.

Used Audi Q7 purchase question

Hi all,

I'm in the market for a new family SUV.

We currently have a 2013 Hyundai Santa FE XL (limited) with numerous bells and whistles like ventilated seats, captains chairs in the middle row etc. It's served us well, but it's close to 150k kms run and we are thinking of getting into something nice that is run around the 50-70k kms run mark and drive it till it gets to 150k.... and at that point, it may be time for a minivan!

This will be primarily driven by my wife, who is in healthcare and work from home is not an option! So we need something that is sure-footed and can tackle adverse weather. (For comparison, our Santa Fe with Nokian winter tires has been ok for driving through all snow storms).

On a friend's recommendation, with a budget of around $55k, we are looking at Audi Q7.
Example - 2018 Audi Q7 Technik package - https://www.audi.ca/ca/web/en/inventory ... RMTYxOTdB=

Questions -

1) How are these from a reliability perspective? (I understand this is no Toyota, but as long as yearly upkeep is reasonable, we will attempt to digest it).

2) Overall ownership experience?

3) Should we hold out for a model with the luxury package ie Massage seats? How is the massage quality? Any good or just a feature check box?

4) Any catastrophic issues that we need to lookout for?

5) Any sense in spending extra for a CPO vehicle knowing that the factory warranty for a 2018 model year vehicle will have run out or be about to run out? Would you purchase extra CPO on top if dealership had the option?

Thanks!
53 replies
Deal Fanatic
Jun 11, 2016
5826 posts
7101 upvotes
IMO..I feel the asking price for a 2018 is a bit high (however these are crazy times).
As a heads up, Q7s have a 85 liter tank and requires premium gas so be prepared to spend over 150$ per fill-up.
[OP]
Member
Nov 20, 2008
396 posts
141 upvotes
Halifax, N.S.
KravenHead wrote: IMO..I feel the asking price for a 2018 is a bit high (however these are crazy times).
As a heads up, Q7s have a 85 liter tank and requires premium gas so be prepared to spend over 150$ per fill-up.
Crazy times indeed. It's sickening to see these used car prices.

Gulp on those fuel costs, especially now that I am used to basically negligible running costs for my car (Tesla Model 3). Fuel cost is the main reason why I am not looking at Infiniti QX80, Mercedes GL, Lexus LX570 (albeit a higher mileage model) (all of these have also been suggested to us by friends who own them).

With the above being said, I suppose the Audi 3.0 supercharged is not going to be easy on fuel either........ so should we be cross-shopping this with any of the above-mentioned vehicles?
Deal Fanatic
Jun 3, 2009
5944 posts
1795 upvotes
Montreal
The RX L would be a huge upgrade from her current car but the 3rd row is quite tight.
Last edited by cn_habs on Sep 29th, 2022 12:01 am, edited 1 time in total.
Deal Addict
Jul 7, 2020
1714 posts
1128 upvotes
ScarySkulls wrote: Hi all,

I'm in the market for a new family SUV.

We currently have a 2013 Hyundai Santa FE XL (limited) with numerous bells and whistles like ventilated seats, captains chairs in the middle row etc. It's served us well, but it's close to 150k kms run and we are thinking of getting into something nice that is run around the 50-70k kms run mark and drive it till it gets to 150k.... and at that point, it may be time for a minivan!

This will be primarily driven by my wife, who is in healthcare and work from home is not an option! So we need something that is sure-footed and can tackle adverse weather. (For comparison, our Santa Fe with Nokian winter tires has been ok for driving through all snow storms).

On a friend's recommendation, with a budget of around $55k, we are looking at Audi Q7.
Example - 2018 Audi Q7 Technik package - https://www.audi.ca/ca/web/en/inventory ... RMTYxOTdB=

Questions -

1) How are these from a reliability perspective? (I understand this is no Toyota, but as long as yearly upkeep is reasonable, we will attempt to digest it).

2) Overall ownership experience?

3) Should we hold out for a model with the luxury package ie Massage seats? How is the massage quality? Any good or just a feature check box?

4) Any catastrophic issues that we need to lookout for?

5) Any sense in spending extra for a CPO vehicle knowing that the factory warranty for a 2018 model year vehicle will have run out or be about to run out? Would you purchase extra CPO on top if dealership had the option?

Thanks!
Just my personal opinion. If Used, I will just blindly go with Honda or Toyota & stay away from Audi or Benz. Just an old school thinking may be.
Deal Expert
Mar 23, 2004
35607 posts
19134 upvotes
Definitely @Blubbs should chime in as he both had a Q7, and then went on to a minivan a few years later.

You might want to just skip to the minivan, lol. Q7 is nice but maintenance and fuel costs will be higher and you still might not have the room you want. Might be less hassle to just go straight from what you got, to a van.
No longer posting on RFD. Will answer PMs from time to time, if anyone needs help/advice/etc.
Deal Addict
Jan 12, 2008
1816 posts
1972 upvotes
TDot
ScarySkulls wrote: Hi all,

I'm in the market for a new family SUV.

We currently have a 2013 Hyundai Santa FE XL (limited) with numerous bells and whistles like ventilated seats, captains chairs in the middle row etc. It's served us well, but it's close to 150k kms run and we are thinking of getting into something nice that is run around the 50-70k kms run mark and drive it till it gets to 150k.... and at that point, it may be time for a minivan!

This will be primarily driven by my wife, who is in healthcare and work from home is not an option! So we need something that is sure-footed and can tackle adverse weather. (For comparison, our Santa Fe with Nokian winter tires has been ok for driving through all snow storms).

On a friend's recommendation, with a budget of around $55k, we are looking at Audi Q7.
Example - 2018 Audi Q7 Technik package - https://www.audi.ca/ca/web/en/inventory ... RMTYxOTdB=
55K for a 2018 Q7 with 50,000kms is actually pretty reasonable, that's just the new normal these days.

But the real question is why are you doing this - Is it a new car itch? Because I'm pretty sure the Santa Fe has a lot of life in it still.
Deal Addict
May 2, 2017
1918 posts
2949 upvotes
Have you considered a VW Touareg? It's a very similar vehicle as the Q7, was actually built on the same platform until 2015 (Q7, Porsche Cayenne, Touareg were all the same platform up until 2015, although the Q7 is on a different platform now).

Touareg with the 3.6 VR6 engine is a bit more fuel efficient than the Q7. The 3.6 engine is very reliable, and they will pretty much run forever with the basic maintenance. They only made them up until 2017, but the 2017's seem to be selling around the $30-40K mark depending on mileage and trim.

A big plus to the newer Touareg is that it takes regular fuel instead of Premium (but - note that 2015 and before run Premium fuel).

Might be worth a look, I've had one for about 5 years now, test drove some Q7's and Q5's and the Touareg was what I picked at the time. Happy with my purchase.
Deal Expert
Mar 23, 2004
35607 posts
19134 upvotes
TheTall wrote: Have you considered a VW Touareg? It's a very similar vehicle as the Q7, was actually built on the same platform until 2015 (Q7, Porsche Cayenne, Touareg were all the same platform up until 2015, although the Q7 is on a different platform now).

Touareg with the 3.6 VR6 engine is a bit more fuel efficient than the Q7. The 3.6 engine is very reliable, and they will pretty much run forever with the basic maintenance. They only made them up until 2017, but the 2017's seem to be selling around the $30-40K mark depending on mileage and trim.

A big plus to the newer Touareg is that it takes regular fuel instead of Premium (but - note that 2015 and before run Premium fuel).

Might be worth a look, I've had one for about 5 years now, test drove some Q7's and Q5's and the Touareg was what I picked at the time. Happy with my purchase.
Touareg is a fairly unique vehicle in that it's more niche and doesn't really meet the needs of the NA market. The older Q7 which was based on the same platform is slightly larger ("stretched" version of the platform) but I don't think OP is trying to get into older cars either.

The PL72 platform was definitely very robust and, in particular, strong like an ox...but again I think it's more of a niche than what people tend to want. And VW started to understand that too, and is why the Atlas exists and how it outsells the Touareg many times over. The highest US sales year for the T'Reg was like 27k units, with most years being under 10k units. Atlas sold 115k units...in 2021 which was not even a good year for car sales overall, and has consistently sold about 60k units/year since the year after its introduction.

Now personally I know the "Atlas will never be a T'Reg", but in terms of the needs/wants of average car buyers? Obviously a much different story. I think OP should definitely check it out but I imagine they're not much into an "older" model that they will probably find is not offering them much more than their existing Sante Fe XL already does.
No longer posting on RFD. Will answer PMs from time to time, if anyone needs help/advice/etc.
Member
User avatar
Nov 30, 2007
385 posts
302 upvotes
If you're dead set on a European brand I'd look at the Atlas and Touareg. If you can't swallow premium fuel prices you will have to stay away from all luxury brands period. If you pick a luxury brand I'd say 150k km is the limit before the car may need significant maintenance/repairs, so be prepared for dismal resale value at that point. IMO I'd be looking a lease if you only need 75k km out of it.
Deal Addict
May 2, 2017
1918 posts
2949 upvotes
ES_Revenge wrote: Touareg is a fairly unique vehicle in that it's more niche and doesn't really meet the needs of the NA market. The older Q7 which was based on the same platform is slightly larger ("stretched" version of the platform) but I don't think OP is trying to get into older cars either.

The PL72 platform was definitely very robust and, in particular, strong like an ox...but again I think it's more of a niche than what people tend to want. And VW started to understand that too, and is why the Atlas exists and how it outsells the Touareg many times over. The highest US sales year for the T'Reg was like 27k units, with most years being under 10k units. Atlas sold 115k units...in 2021 which was not even a good year for car sales overall, and has consistently sold about 60k units/year since the year after its introduction.

Now personally I know the "Atlas will never be a T'Reg", but in terms of the needs/wants of average car buyers? Obviously a much different story. I think OP should definitely check it out but I imagine they're not much into an "older" model that they will probably find is not offering them much more than their existing Sante Fe XL already does.
Fully agree, sales for the Touareg were never that great here in Canada, many thought of it as way overpriced for a Volkswagen. But for someone already looking at a 2018 Q7, a 2017 Touareg should be in the running. Only one year older. If the bit of extra trunk space and/or 3rd row you can get in the Q7 isn't a requirement, it's a good option.

Atlas was meant to compete with the more mainstream SUV's such as the Ford Explorer, at a much lower price point than the Touareg. I'd take a Touareg any day over an Atlas, unless I needed the cavernous amount of space or 3rd row that the Atlas offers. I think someone looking at a Q7 might be a bit disappointed with the Atlas, and might like the fit and finish and overall build quality of the Touareg better. It definitely has a more premium feel than the rest of the VW line.
Deal Guru
Jun 11, 2005
14065 posts
3719 upvotes
Toronto
cn_habs wrote: The RX L would be a huge upgrade from her current car but the row is quite tight.
RX is crap compared to the Q7. The only proper lexus suv is the LX if pitting against german luxury. You can also look at the volvo XC90. Any non Japanese luxury suv will require deep pockets, but you regain back in refinement and experience.
Deal Expert
Sep 1, 2004
16866 posts
17225 upvotes
trixstar wrote: RX is crap compared to the Q7. The only proper lexus suv is the LX if pitting against german luxury. You can also look at the volvo XC90. Any non Japanese luxury suv will require deep pockets, but you regain back in refinement and experience.
Not to mention Halifax is a major port, it's probably get stolen and on a boat to Africa the same day. :D

If you wife works in public healthcare, you may not want to show up in Q7 unless she's a doctor or high up on admin.

If surefooted AWD is what you are after, $55K can buy you a new Subaru Ascent with warranty. Or even a Sienna if you can get your hands on one.

The other one you may want to check out but on a smaller side is CX-9 as it's on the way out and may have deals.

Q7 is nice luxury product but be aware of maintenance cost on any European out of warranty.
Sr. Member
Oct 2, 2017
918 posts
688 upvotes
TheTall wrote: Have you considered a VW Touareg? It's a very similar vehicle as the Q7, was actually built on the same platform until 2015 (Q7, Porsche Cayenne, Touareg were all the same platform up until 2015, although the Q7 is on a different platform now).

Touareg with the 3.6 VR6 engine is a bit more fuel efficient than the Q7. The 3.6 engine is very reliable, and they will pretty much run forever with the basic maintenance. They only made them up until 2017, but the 2017's seem to be selling around the $30-40K mark depending on mileage and trim.

A big plus to the newer Touareg is that it takes regular fuel instead of Premium (but - note that 2015 and before run Premium fuel).

Might be worth a look, I've had one for about 5 years now, test drove some Q7's and Q5's and the Touareg was what I picked at the time. Happy with my purchase.
They don't make Touaregs anymore. I would just avoid them.
edit: they don't sell them anymore in north america
Last edited by azmongold on Sep 29th, 2022 8:59 am, edited 1 time in total.
I'll see you at the top, cause the bottom is too crowded
Deal Addict
Mar 22, 2004
3949 posts
1447 upvotes
The only negative thing about luxury non Toyota SUVs is the depreciation. The new Q7 is around 100K, 4 years later you can get from 45-55K, 8 years old will fetch less than 20K.
Sr. Member
Oct 2, 2017
918 posts
688 upvotes
ScarySkulls wrote: Questions -

1) How are these from a reliability perspective? (I understand this is no Toyota, but as long as yearly upkeep is reasonable, we will attempt to digest it).

2) Overall ownership experience?

3) Should we hold out for a model with the luxury package ie Massage seats? How is the massage quality? Any good or just a feature check box?

4) Any catastrophic issues that we need to lookout for?

5) Any sense in spending extra for a CPO vehicle knowing that the factory warranty for a 2018 model year vehicle will have run out or be about to run out? Would you purchase extra CPO on top if dealership had the option?

Thanks!
1. I have a 2013 and it's been pretty reliable. But things break and they tend to be expensive when you have to do them
2. Excellent. Haven't had any urge to buy another vehicle because it still maintains the luxury and look years after you own it
3. If you're buying used always go for a high end version. Don't buy base or premium
4. Do your research, prepare to dish out some big bucks when things come up though. If you're cheap I would highly suggest not buying this vehicle.
5. for the right price.. sure. but again it will probably be expensive for CPO.
I'll see you at the top, cause the bottom is too crowded
Deal Fanatic
Mar 21, 2013
7703 posts
14119 upvotes
Canada
trixstar wrote: RX is crap compared to the Q7. The only proper lexus suv is the LX if pitting against german luxury. You can also look at the volvo XC90. Any non Japanese luxury suv will require deep pockets, but you regain back in refinement and experience.
I wouldn’t be surprised if a newer RX is more refined than the Q7 I had, which had jerky shift behaviour (a common feature of the transmission). The air suspension was nice though.

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